• Strategic collaboration with sales representatives to identify and exploit new business opportunities, driving growth and market expansion.• Preparation and strategic prioritisation of commercial proposals and RFPs (Request for Proposals), ensuring the company's competitiveness.• Operational support for account managers and business development professionals, ensuring that all stages of the sales process are carried out efficiently and in line with customer needs.• Updating the records of potential and existing clients, making it easier to personalise solution and product offers to meet their needs.• Coordinating tender processes, collaborating with the pre-sales, legal, dispatch and post-sales departments to ensure compliance and the success of tenders.• Managing the sales portfolio and proposals, with a focus on strategic planning and pipeline reporting, in order to optimise performance and increase commercial efficiency.

• Conducting audits of local invoices and international debit notes, covering countries in Latin America and Europe to ensure compliance and accuracy.• Responsible for checking the taxation of national and international taxes, ensuring the correct application of rates and compliance with tax legislation.

• Responsible for prospecting logistics service providers, including port terminals, bonded warehouses and national and international transport operators.• Monitoring and analysis of logistics KPIs for process optimisation and continuous improvement.• Managing costs associated with logistics, including taxes, duties, freight, demurrage, detention and warehousing, ensuring efficiency and financial compliance.• Processing and control of national and international freight orders using TOTVS ERP, ensuring the correct execution of services.• Preparing and monitoring loading orders and bookings for air and sea transport, ensuring compliance with logistics requirements.• Coordinating shipments according to customer requests, optimising the shipping process and the logistics involved.• Drawing up shipping documents, liaising closely with freight forwarders to ensure compliance and efficiency.• Assisting in the investigation and resolution of complaints relating to logistics processes, identifying and implementing effective solutions.

• Responsible for negotiating sea freight (long haul and cabotage), road freight and terminal costs, analysing the scope of services for global bids and daily negotiations in Latin America.• Preparing monthly client performance reports for the head office in Switzerland, comparing the volume agreed in bids with the actual volume shipped.• Monitoring the stock of empty isotanks and coordinating the repositioning of these items in Latin America to ensure efficiency and availability.• Scheduling and coordinating the availability of ships and lorries to fulfil customer orders, ensuring efficient logistics.• Continuously updating the internal system with local and external costs for renting and repositioning isotanks in Brazilian ports.• Managing customer account reconciliations to provide financial statements to Bertschi AG and customers, ensuring the integrity of financial reports.

• Responsible for LATAM freight quotations with shipping lines and trucking companies,service level agreement validation;• Follow up service contracts, update and search new providers;• Auditing trucking companies in accordance with head office requirements (SASSMAQand other certifications);• Responsible for cleaning cost quotations for isotank container with specialized companies.

• Manage pricing strategies, identify opportunities, risks, doing recommendations to pricingmanagement (BIDs, Tenders, service contracts);• Responsible for business plan analysis and quarterly revision (commodities, contributionmargin, ocean freight);• Monthly management result report to the Board;• Market/statistics analysis and vessel performance in terms of cargo mix and contribution;• Guarantee that rules and service conditions are duly updated and communicated to all theteam.• Monitor vessel performance by customer, KPIs, commodity, port of loading to ensure vesselssailing within allocation with a maximum of full units and empty ones with Cargo Flow Coordinador.• Management weekly vessel contribution average of U$$ 18.000,000,00 / vessel capacity 9.600 TEUS.

• Evaluate pricing policy, identify possible risks and offer recommendations to thecoordinator for decision making;• Monitor pricing policy to ensure that the objectives are achieved, and customersperformance follow up;• Perform freight quotation and free times according to trade lane strategy;• Update service guideline regularly in coordination with management/coordination;• Perform CIF/Local Tender quotation;• Analyze the contribution required by the line and look for business that fits with the pricingstrategy;• Identify competitors, market trends and new business opportunities and take correctiveactions;• Develop strategy and action plan with sales team in order to reach goals of marketing andproduct;• Manage databases to support profitability studies and new pricing proposals;• Check and validate profitability model for quarterly goal definitions.

• Responsible for reefer customer service and reefer Director assistance;• Agenda organization, commitments and travel arrangements, reporting expenses, answeringand managing incoming calls;• Drafting correspondence and presentations;• Close contact with logistics and allocation departments in order to keep stock control toaccomplish reefer volume per vessel;• Responsible for reefer equipment annual report per commodity, volume and revenue pervessel to be sent to the head of Reefer in Hamburg/Germany;• Know-how pricing from East Coast South America to (Asia / Africa / East Coast South America/Central America / Europe/ North America).

• Responsible for 120 clients, special focus on reefer accounts;• Business development and external visits focused on customer retention;• Daily contact with PONL offices at Europe and USA in order to define INCONTERMS usedby importers also follow up of the loadings;• Responsible for reefer equipment control, vessel, space availability and plugs.