Empowered to define the goals, document the current state, brainstorm to develop a future state, implement, follow-up, present results, and celebrate the successes.• Business focused customer solutions with over 15 years of experience.• Deep experience with building new customers and customer loyalty. • Significant experience with all aspects of identifying and analyzing customer’s projects.• History of developing customer base of new and current end users.Specialties: As a connector, I utilize communication, presentation skills, interpersonal skills with strong negotiation skills to meet a customer's needs. I have excellent problem solving skills that gives confidence to the customer. Kaizen and Continuous Improvement training has set me apart to accomplish even the most challenging projects.