An affiliative leader with expertise as a Financial Advisor in investments, pension, finance, banking, compliance and business management with more than 20 years of experience in the Oil and Financial Services in Africa and Europe working with culturally diverse cross functional and virtual teams. By nature, determined, convincing, energetic, supportive and approachable. Skilled in stakeholder engagement and creating strategic partnerships, adaptable and an influencer, I have built expertise in operational excellence, compliance and process improvement, investment advisory, pensions and event planning.While working at JP Morgan, an opportunity to work in risk & compliance came up and I thoroughly enjoyed being in a compliance environment. At the same time, I also mobilised Kenyans in Geneva to raise funds during the 2007/2008 election violence which we sent to the Kenya Red Cross and which JP Morgan matched shilling to shilling. At Zamara: •Modified investment portfolio choices and risk profiles to meet client needs ensuring 90% business retention.•Implemented a data management initiative to clean existing data, define and implement data standards leading to an increase in First Time Customer Query Resolution, an improvement in call centre time spent per customer query from 36 hours to 1 hour.•Streamlined and automated the customer management process which led to increased customer self-serve further improving experience. With Stanbic Bank Kenya:•Developed & implemented a capital and opex investment evaluation guideline that led to improved project evaluation, robust resource allocation based on project viability and return, improved performance evaluation•Stakeholder management and reporting to the main Bank Board. International Finance Corporation (IFC) and Fitch RatingsWhile at JP Morgan:•Reviewed all client profiles and ensured KYC compliance as per Swiss, European Union (EU) and global AML regulations•Established a General Ledger Reconciliation and Substantiation (GLRS) spot checks leading to JP Morgan global recognition as a best practice and later rolled out a bi-annual GLRS process for the EMEA regionAnd at Merrill Lynch Bank:•Set up the first Sarbanes Oxley’s processes at the bank enabling the Bank to be compliant with the Sarbanes-Oxley Act of 2002 as per the US Banking regulationsTravel & Nature rejuvenates me!