Patricia Singer Email and Phone Number

Lead our Always On investment prioritization process, helping our team obtain incremental funding to deliver high ROI. Lead v-teams to deliver comprehensive new analytics, reporting and insight capability, driving better cross organizational decision making and providing the platform to clearly demonstrate results.

Drive customer lifetime value (LTV) program to help Microsoft transform the business looking at customers holistically and their potential LTV, including making investment decisions, resource allocation, planning entry into new markets, and performance management* Launched the v1 tool in September, with primary responsibility for all financial data* Drive engagements with key stakeholders (across Marketing, Finance, and Engineering) by doing analysis, building models & identifying insights, working to answer business questions, helping with business decisions and ultimately working towards actionable insights

Developed financial models supporting cross company processes including multi-year Long Range Planning, Forecasting, Budgeting, Target Setting and Quarterly Earnings Release * Responsible for COGS Planning across the company* Developed financial models to redesign and restate external reporting segments and the corporate P&L* Supported ad-hoc requests around scenario modeling and sensitivity analysis for strategically important products

Managed the Rhythm of the Business, Monthly scorecard, COGS, Forecast/Budget/Capacity planning, Reporting, and Vendor management (Purchase Orders, Invoice Reconciliation, and Accruals).* Operationalized the monthly business process ensuring that Scorecard and Financial deliverables were on time and insightful for the monthly business reviews.* Developed a process to manage several million dollars of investment funding and remained within budget throughout the year.* Developed a budget model to help the management team find 33% reduction in budget when sales projections were decreased.

Financial Planning & Analysis for the BPOS/Office 365 business. Specific responsibilities: Month End Close, Reporting, Budgeting, Forecasting, Budget Restatements, Long Range Planning, Headcount. Coordinate the business case development & reviews.* Continuously improved key processes by creating better finance templates and clarifying processes, which enabled our team to support additional teams without increasing Finance resources.* Finance leader on virtual team defining our International Data Center strategy. * Created the first multi-year COGS planning models helping to transform the business into the hosted services business and reducing cost/unit by 50%.* Selected for the Global Finance Exchange program in the UK. Managed SMSG OPEX across the subsidiary. Key achievement: modeled & helped execute on significant savings plan across CPH & Vendor expenses during major economic meltdown.

Collected requirements across multiple business leaders, worked with IT to develop the tools needed, UAT (User Acceptance Testing), launching tools.* Successfully launched multiple releases of the tool on schedule to support the MYR, Yellow Book and Plan Deck processes, resulting in improved customer satisfaction.* Led and managed every UAT (User acceptance testing) process for each release, working with users from across multiple subsidiaries and negotiating with IT for issue resolution and bug fixes, resulting in high quality releases.