Field Service Technician
Stan'S-Lps Midwest
Woodstock, Illinois, United States
-Work efficiently to accommodate a high volume of clients on a daily basis while maintaining accurate service logs and replenishing parts stock-Perform preventive maintenance on all equipment; consisted of replacing drums, blades and feed rollers-Troubleshoot equipment to determine the cause of the malfunction-Installed copier products and printers, including software on networks-Maintain client network of copiers, computers, printers, fax machines and configured IP addresses-Prepare incoming mail for imaging, metered outgoing mail, retrieved documents, entered and verified data-Train new technicians to master maintenance protocols for greater team productivity-Implement excellent customer service skills by establishing and maintaining effective working relationships with other employees and clients