• Customer facing subject matter expert for project management controls, financial analysis, sales forecasting, earned-value management reporting, and contractual compliance to enhanced enterprise solutions delivery strategy and transition plans. • Primary interface between customers, the project team, and business partners to assess, plan, design, build, test, and deploy enterprise software solutions in new construction. • Oversee delivery of CoConstruct and Procore software solutions… Show more • Customer facing subject matter expert for project management controls, financial analysis, sales forecasting, earned-value management reporting, and contractual compliance to enhanced enterprise solutions delivery strategy and transition plans. • Primary interface between customers, the project team, and business partners to assess, plan, design, build, test, and deploy enterprise software solutions in new construction. • Oversee delivery of CoConstruct and Procore software solutions and services to construction firms worldwide.• Develop and enhance business processes, enterprise solutions delivery strategies, and standard operating procedures.• Formulate earned value and point of ROI saving approximately $600K for the company.• Facilitate third-party vendors, developers, and operations support staff interactions. • Manage and mentor Software Developers, Testers, and Business Analysts to re-engineer and automate internal workflow processes.• Oversee construction activities for retail spaces, hospitals and medical facilities. • Develop and enhance business processes, enterprise software applications solutions strategies, and standard operating procedures.• Maintain current client relationships and identifying potential clients. • Contact potential customers to develop relationships and sales. • Research trends and create new opportunities to increase sales. • Collaborate with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Track and maintain project budgets totaling approximately $85M over multiple locations.• Test and audit systems performance against internal and external performance metrics and solutions standards. • Lead software configuration defects backlog reviews. Show less

• Primary lead on critical large-scale high-risk accounts and quarterly business reviews driving change and issue management. • Participated in Verizon system audits, data collection queries, network performance analysis, and end user interviews to identify system and end user requirements. • Led strategic planning meetings to develop and improve Verizon fiber network expansion initiatives.• Spearheaded efforts to translate corporate goals into achievable business objectives that… Show more • Primary lead on critical large-scale high-risk accounts and quarterly business reviews driving change and issue management. • Participated in Verizon system audits, data collection queries, network performance analysis, and end user interviews to identify system and end user requirements. • Led strategic planning meetings to develop and improve Verizon fiber network expansion initiatives.• Spearheaded efforts to translate corporate goals into achievable business objectives that satisfied new requirements for fiber engineering and deployment strategies. • Led project management team in network infrastructure, wireless systems and fiber optics communications activities.• Applied industry best practices to develop business process improvements and standard operating procedures to standardize, centralize, and streamline processes.• Coordinated with Procurement and Sales to procure third party vendors and affiliates to execute work on behalf of Verizon. • Developed Operations and Maintenance (O&M) Service Level Agreements (SLA’s) to ensure Verizon customers received the level of support procured. • Allocated and monitored account spending to provide monthly financial reporting to management.• Formulated ROI, profit margins, and earned value to recognize revenue of $50M in Verizon products, services, and maintenance agreements.• Directed projects through mandate translation exercises to ensure project scope achieved compliance. • Coordinated with product managers to manage defects discovered during quality assurance. • Created and maintained web-based central repository for customized reports and metrics.• Maintained and tracked projects to cost allocations, customer requirements, scope, and timelines producing project deliverables such as project plans, business requirements, communication plans, project schedules, budget and defects spreadsheets, design, testing, production, and configuration documents. • Reviewed and approved work order invoices. Show less