Patrick Gagan Email & Phone Number

Research Triangle Park, Nc

Administered Windows, AIX, and Linux OS systems in IBM's DevIT software cloud services and IBM hybrid cloud DevOps teams. Collaborated in an outstanding team of infrastructure engineers to build and maintain VMware and Linux KVM virtualization environments, utilized by the global IBM software development and test community.- Technically led the library services team providing application and IT support for source code management software servers inclusive of GIT, Rational / IBM lifecycle management, CVS, Subversion, and CMVC.- Handled Websphere application server and database administration, performance tuning, and HADR configuration across multiple geographic sites. - Maintained / monitored platform system health, availability, and automation using Ansible and shell scripting to establish a highly available 24 X 7 infrastructure environment.- Took the lead to setup and configure new database servers in a sister location in San Jose, California that enabled HADR in DB2 with fail over capabilities that prevented customers from experiencing downtime during the maintenance window.- Worked as part of a team that implemented several new security features to help isolate and protect servers and infrastructure encompassing enabling 2FA authentication on servers and creating firewall rules to isolate systems as well as building jump boxes to act as a single point of entry into multiple servers for the most secure configuration possible.

Research Triangle Park, Nc

Lead for the SCM team responsible for administration of multiple source control management systems including CMVC, Rational ClearCase, and Rational Team Concert – an Agile based solution. Key advocate of promoting, educating, and rolling out to release management, development, build, and test organizations.- Designed and implemented a compartmentalization strategy to verify secure access to source code within Rational Team Concert to protect intellectual property and comply with corporate security guidelines.- Coordinated and scheduled server upgrades with release management and development leads to upgrade RTC servers and provide the necessary fixes and additional functionality with minimal interruption in productivity.- Supported, administered, and educated the FVT and SVT test teams using the Rational Quality Manager product that provided an Agile testing and collaborative environment.- Partnered in a team as a release engineer for several IBM collaboration solutions products- Migrated multiple databases, projects, and applications along with instruction and documentation to the receiving parties / company to bring up the migrated environment in the infrastructure.

Research Triangle Park, Nc

Developed / implemented a standardized build process for several software products under the Websphere and Lotus brands by converting all build scripts and tooling to a more modernized model based on the Apache Ant tooling project, an extremely efficient and flexible process for building and compiling software developed in Java for a 70% cut in build and integration time.- Realized significant improvement and a beneficial impact to overall team productivity by leading the architecture and implementation design of Rational Build Forge and Rational ClearCase into an existing process.- Wrote and maintained build and test automation scripts using REXX and Perl.- Built, installed, configured, and administered many Linux and Windows systems used by release engineering and test teams for physical and VMware infrastructures.

Research Triangle Park, Nc

Provided L2 and L3 support for IBMs Voice Products: Websphere Voice Response / DirectTalk, Websphere Voice Server, and Websphere Translation Server. Interfaced with customers to debug and fix technical issues. - Built and configured numerous hardware, OS, and software configurations to recreate customer environments. - Worked as a member of the functional and system verification test teams to test new versions of software being developed as well as private fixes delivered to customers.