Broadspire, a Crawford Company – December 2003 – Present Sr. Claims Examiner – December 2006 - April 2016 • Responsible for handling workers’ compensation claims. • Investigate compensability and determine causation• Coordinate appropriate medical treatment for injured workers• Authorize payment of workers’ compensation benefits for time lost and permanent disability• Determine appropriate reserving on all files• Correspond with doctors, attorneys, employers, and other claims professionals regarding return to work efforts• Examine and initiate proper resolution of claimsTeam Manager, Crawford & Company – December 2003 – December 2006, April 2016 - July 2018• Manage and motivate a team of 7 claims examiners of varying experience and 4 medical only examiners• Review individual case files for proper handling and provide guidance• Review for appropriate reserving on all files and provide recommendations when necessary• Attend and participate in claims reviews; onsite or telephonically• Instruct and ensure company policies and procedures are utilized• Assist staff in training and understanding of new workers’ compensation laws