Patrick Rose Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

As the Commercial/General Manager of Retail Concession at the Core Group, I am responsible for driving the success and scaling of our Retail concession stores in South Africa, both in bricks and mortar and online as an e-tailer.This includes using numerous data points to identify the best locations in South Africa and best positioning within these prime locations to maximise visibility both physically and digitally online by applying SEO principles and E-commerce metrics, NPS, Sales Conversion rates, Engagement, Bounce rates and reverse logistics etc.My primary focus is on increasing consumer access to world class solutions, particularly from Apple products, by understanding sales targets, analyzing market trends, and implementing strategies to maximize forward share. I play a vital role in using Retail principles and Sales Strategies to contribute to the overall growth and profitability of Core Group's retail concession business in South Africa.I have leveraged decades old relationships to achieve mutually beneficial results for Retail and OEM partners as well as empowering end consumers with the tools and ecosystem made possible on IOS through the amazing Apple Ecosystem.Bringing Apple and other products home to a diverse group of consumers in a Retail Familiar and Friendly space taking them on a personal journey of excitement and affordability.I build and upgrade operational systems and processes to ensure the detailed Retail Execution end to end of the Biggest Brand in the World while ensuring that my team remains motivated , respected and rewarded. This includes Managing pricing, ERP and data analytic systems, CRM and CVM Strategy and creating unique value propositions benefitting Retailers, OEM and The Core Group.On a Commercial level ensuring we stay compliant and work responsibly toward breaking even on our startup journey to profitability without impacting the Apple in store Experience.

Cape Town, Western Cape, South Africa

*Why Patrick Rose* - Career in a box - box in the cloudWith my phenomenal team of Sisu practitioners I jointly develop, grow, and own professional, profitable, mutually beneficial Partner/Vendor Relationships.Achieving and exceeding the key performance objectives for both Business Partner and serving to deliver a healthy P&L to sustain growth in my own business by returning above target profitability, revenue, and a healthy cash flow..*What*: In my 16 years associated with the Nokia Brand I personally onboarded, negotiated beneficial Commercial Agreements with Key Retail (Including E-Commerce and Call Centres) and Distributer Partners at Senior Management and C-Suite Level through an Omnichannel strategy in B2B, B2C and Retail categories- via both Physical and ECommerce platforms. However with my team of cape-less Superheroes we have become more than the sum of our parts and I have been thrilled by the grit and tenacity of the human spirit - we don't believe in a no-win scenario.

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

Start-up mentality - A growth mindset going through a Novel transformation to connect the new normal.With my team central to leading device and services sell-through and sell-in via a variety of routes to market and sell-out via Omnichannel Retail of Nokia Branded Mobile Devices and services via South African Retailers and Dealers; Traditional Retail, E-Commerce and Call Centers.Selling solutions and adding value through Relationship based Business Development via a 4 way Partnerships to drive customer-centric sustainable growth in a saturated market by Connecting people, places and things to a Pure, Secure and always up to date Android platform.

Cape Town

Growth Mindset: I Managed and was fully responsible for the sale and service of the Microsoft Phone Brand Lumia and Nokia (Devices and Services) Coast to Coast through Relationship Management at Retail, EBU, Call Center and On-line within, but not limited to the following key accounts: Pep, Ackerman's, Foschini Retail Group, Massmart (Game and Dion Wired), Truworths, Woolworths, Clicks, Musica as well as Operator Dealers and Operator Company owned stores based in Western and Eastern Cape and KZN.Success through failing fast.

Challenger Mindset: I plan and execute sell-through and sell-out of Nokia Devices and services through Relationship Management at Retail level within the following key accounts:Pep, Ackerman's, Foschini Retail Group, Massmart (Game and Dion Wired), Truworths, Woolworths, Clicks, Musica as well as Operator Dealers and Operator Company owned stores based in Western and Eastern Cape and KZN.Also through EBU and Call Centers situated on the Coast of South Africa.I Lead a great team under our FM Agency of around 50 team members on the ground driving the hard sale through consumer engagement, store staff training and activations set to surprise and delight customers and consumers alike. Situational Leadership as my core team management guide and Empathy as my value system.Feel their pain to find our solution.

Cape Town, Western Cape, South Africa

KPI - Sales and Segment Management • Develop methods and procedures to increase sales volumes, expand markets and promote business in the Corporate, Government SME and Onseller market.• Implement policies, goals, targets, objectives and procedures for the sector.• Maintain the highest levels of professionalism in job performance and appearance.• Professionally present Cell C, the brand and the company at various functions, exhibitions, launches Channel Development • Approve and assist with proposals, tenders and quotations prior to distribution.• Monitor and guide the team with the process from lead generating to calling to proposal to order stage. • Keep ARPU’s in line with the business plan.• Ensure that Churn is in line with Cell C business’s plan and the SP planClient Relations • Pursue and secure the relevant segment’s accounts to ensure profit capital growth • Visit customers and resolve escalated issues / problems. • Ensure that the Service Level Agreements are being adhered to by both parties.Staff and Operations Management• Recruit employees: assign and direct work, oversee their development, identify training needs and maintain staff competence.• Provide an advisory and support function.• Initiate the appropriate Labour Relation action required within section.• Uphold HR policies and procedures.Budget Management• Prepare and manage the budget within area of control.• Make recommendations for budget-affecting change requests.

Cape Town, Western Cape, South Africa

Tele-sales, Informal and New Business Sales Manage Tele and Informal Sales Team to achieve 100% of commissionable sales by year end. Manage actual sales vs. target performance on a weekly, monthly basis. Manage Acquisition Consultant to open 9 Micro Franchise stores and 7 Independent Dealers. Provide ongoing business support to Informal Dealer, Franchise Operators until they are able to run independently.  Monitor and implement agreed best practice for every trade partner. Monitor relevant POS done for Informal Sales, Telesales and New Business Acquired. Monitor the training needs of the informal market as well as New Business and ensure that the Sales reps are attending to these training needs thru in store and external venue training.Corporate Sales Provide a Professional link between Cell C and its Corporate and Government Accounts. Manage Corporate Sales Team to achieve Incentive Targets on a quarterly basis. Host Corporate and other Sales channels at various events in order to drive sales and build an excellent business relationship.

Cape Town, Western Cape, South Africa

 Meet sales targets set by the Sales Manager and report weekly on progress Maintain and develop strong professional relationship with Principal Dealer. (Owners, Management and Sales Consultants.) Develop, manage and maintain a professional interface between Cell C and its principal dealer to drive sales and customer retention according to well defined sales targets. Take care of Cell C’s Principal Dealer in the Western Cape (50 plus stores). Proactively and reactively resolve all red flag issues within set time frame. Plan and drive all in store promotions. Keep all POS and branding current in all stores

Cape Town, Western Cape, South Africa

To provide a professional interface between Telkom SA and its top Corporate, Government and Global Customers.Prepare accurate sales quotations (voice and data), process orders, and follow-up on orders to completion. Prepare and provide weekly reports for Customers as well as Telkom Managers. Telephonically resolve customer complaints, queries and problems on a daily basis. Establish and maintain strong relationships between Telkom SA and it’s Top customers ensuring customer satisfaction at all times.

Postgraduate Diploma In Management Practice, - Business, Management, Marketing, And Related Support Services, Nqf Level 8

Activities and Societies: Institute of DirectorsPost Graduate Diploma in Management Practise (NQF Level 8) from UCT's Graduate School.

Business Management Diploma