Patrick Angelo Puno Email & Phone Number

Angeles, Central Luzon, Philippines

Reviewing the Patient account to see if there are valid documents such as Prescription, Clinical notes, checking Insurance eligibility and benefits before the date of service. Submitting and requesting Prior authorization thru insurance portals or Fax. Uploading prior authorization approval to Brightree. Calling, Texting and sending emails to the patient to update them about the status of their DME supplies.

Angeles, Central Luzon, Philippines

As part of the Prior authorization team, we are responsible for obtaining prior authorization for CPAP machines and supplies. This is being done via phone, insurance portals or Fax, calling doctors offices to request RX, Doctors eval and sleep study, calling or sending emails patients to inform them about the status of their orders and ensuring patients eligibility and benefits before date of service.

Angeles, Central Luzon, Philippines

A business to business account where in we are responsible in assisting microsoft partners in onboarding process, assists them with their technical issues, offer/purchase the best subscription for their company and help them acitivate their Micorosoft licenses such as Office365. This is being done via phone or email, they also have option to book an appointment on their preferred time and date.

Angeles, Central Luzon, Philippines

Ensuring customer-centric experience by assisting with concerns and address account enquiries, assess customer situation to provide appropriate payment solutions to help them bring their accounts up-to-date.

Angeles, Central Luzon, Philippines

Help customers with their enquiries and provide effective payment solutions to help them bring their account/s up-to-date, and ensure an outstanding customer service experience by addressing all customer concerns.