Lead Software Sustaining Engineer
Current• Examine, diagnose, triage, and provide root cause analysis on issues ranging from ETL to UI transform logic.• Coordinate with various integration teams and business stake holders for efficient issue analysis and resolution.• Deep dive analysis on big data systems including Cassandra, Elasticsearch, and Hadoop as well as relational systems such as Oracle, Postgres, and MySQL.• Develop various analytics tools in Python to isolate trends that may require escalation to various business units.• Design, develop, and maintain demo data ETL for sales team to present to potential customers utilizing AWS lambda functions• Utilize Sumo Logic to parse application server logs and provide reports varying from customer usage statistics to trending application errors• Drive defect resolutions by development team to production environment in order to meet customer SLAs• Design analytics business process server in Python utilizing Amazon SNS, lambda, S3, and Athena