Results-oriented Operations and Business Analyses Professional with broad-based knowledge and skills in the areas of Operations, Compliance and Internal Auditing; Quality Assurance and Control, Call Center Management, Advanced Call Center Modeling and Business Continuation Planning. Excellent in brand positioning, revenue growth financial, management and driving operational excellence with extensive experience delivering auditable results in financial and services based industries.Possession of strong Statistical, Quantitative and Analytical Skills, Financial Forecasting, Trend and Variance Analysis as well as a broad-based knowledge of Six Sigma methodologies. Business Presentation Skills and advanced proficiency in Business Writing. Extremely skilled in designing and implementation of business strategies, plans and procedures.Set comprehensive goals for performance and growth while establishing policies that promote company culture and vision. Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)Lead employees to encourage maximum performance and dedication while evaluating performance by analyzing and interpreting data and metrics. Write and submit reports to the CEO in all matters of importance and assist CEO in fundraising ventures, participation in expansion activities and managing relationships with partners/vendors.
Listed skills include Operations Management, Strategic Planning, Process Improvement, Business Analysis, and 18 others.
