Automotive Technical Clerk-Uk
CurrentAs the Automotive Job Request Coordinator, my primary responsibility is to review and approve job requests submitted by mechanic shops in the UK market. I meticulously verify the labour time and parts costs to ensure that they are accurate and in compliance with our company's guidelines.In addition, I am proficient in using Autodata tools to research and retrieve technical information related to vehicles. This enables me to provide expert advice and assistance to our customers regarding any… Show more As the Automotive Job Request Coordinator, my primary responsibility is to review and approve job requests submitted by mechanic shops in the UK market. I meticulously verify the labour time and parts costs to ensure that they are accurate and in compliance with our company's guidelines.In addition, I am proficient in using Autodata tools to research and retrieve technical information related to vehicles. This enables me to provide expert advice and assistance to our customers regarding any inquiries they may have regarding the job approval process.Moreover, I use my communication and problem-solving skills to engage with garages over the phone, resolving their queries and concerns in a timely and efficient manner.This position involves working in a hybrid model, meaning that I am required to work from home on some days and in the office on others.Overall, I take great pride in my ability to provide outstanding customer service to our clients while ensuring that our job approval process is streamlined and efficient. Show less