Patrick B. Email & Phone Number

San Francisco Bay Area

• Perform media/reagent preparations• Cleaning and sterilization of glassware• Adhere to GLP/GMP guidelines within laboratory operations• QA documentation as needed• Troubleshoot routine lab problems• Train others

Oakland, California, United States

Operation Of Equipment Used For The Movement Of Packages/Documents/Heavyweight, Dangerous GoodsAbility To Lift 50 Lbs. Ability To Maneuver Packages Of Any Weight Above 50 Lbs. With Appropriate EquipmentExperience Dealing With The Movement Of Heavyweight Freight Using Forklifts, Tugs And Other Loading/Unloading Equipment Preferred

San Francisco Bay Area

• Adhere to Current Manufacturing Practices, Standard Operating Procedures and Manufacturing Documentation• Operated, fixed and portable tanks and filtration systems• Performed Cleaning; Steaming for all tanks and transfer lines• Prepared buffers for column and protein steps• Transfer glassware and parts for Autoclaving• Maintained area for inspection readiness• Worked with both manual and computer-based systems• Calibrated pH and Condo meters

San Francisco Bay Area

• Managed and developed staff of 200 employees supporting daily operations of Customer Service• Implemented strategies and tactics that largely contributed to reducing our repeat trouble call rate below 10%• Increased Technicians and Dispatch performance by improving communication and processes through partnership with newly centrally located Communication department by analyzing key performance • Ensured compliance and enforcement with all Federal, State and Company technical safety performance, including FCC Rules, OSHA, Cal-OSHA, and other regulatory agencies.• Provided Director, Engineering and Operations with timely and accurate departmental budgets including engineering/plant facilities project costs, contractor pricing, material usage forecasts, production reports and budget vs. actual variance information. • Realigned organization and introduced KPI's to measure performance-driven sales, marketing incentives and installation standards by redefining the performance metrics. • Stabilized area production environment, resolved area issues, managed relationships between customer’s expectations & business deliverables.• Spearheaded from inception to deployment new and groundbreaking Commercial business strategies for the West-Bay market and organization.• Developed long-term strategic plan to restructure Installation/ Service Department and bring it more in line with business processes.

San Francisco Bay Area

• Monitored daily activities of field personnel ensuring work performance met company standards • Trained, evaluate and coached teams to help improve productivity and overall performance • Scheduled work assignments for, trained, and supervised team of technicians. • Inspected quality of work of installation, service or system for employees and contractors.• Resolved customer service, service quality and employee conduct issues.• Maintained QC logs on daily & monthly inspects of installation to ensure quality of work.

San Francisco Bay Area

• Maintained system levels as specified; calculated amplifier output; set and replaced distribution and line extender amplifiers• Troubleshot and repaired underground distribution system; assisted in designing plant extensions and modifications. • Climbed poles, ladders, towers and other structures for installations, modifications, and repairs.• Lifted and carried loads of at least 70 lbs; used bucket truck for access. • Read and documented signals through field strength and volt meters.• Monitored contractor progress and quality to make sure company specifications met.• Worked directly with supervisors to train new hires on technical and hands on applications.• Documented and maintained Meter calibration logs