Patrick Ba-Tin Email & Phone Number

Windsor, England, United Kingdom

Windsor, England, United Kingdom

For the governance aspect of this role, I ensure that the companies IT Standards (policies) are to a standard which satisfies the requirements of regulations and audits. This comprises demonstrating compliance, which has been achieved through a process I created which allows confirmation and reporting on who has read documents they are required to. As part of this, I also host engagement sessions to discuss these Standards and facilitate feedback for them. This role involves maintaining the… Show more For the governance aspect of this role, I ensure that the companies IT Standards (policies) are to a standard which satisfies the requirements of regulations and audits. This comprises demonstrating compliance, which has been achieved through a process I created which allows confirmation and reporting on who has read documents they are required to. As part of this, I also host engagement sessions to discuss these Standards and facilitate feedback for them. This role involves maintaining the template for these documents, coaching how to approach writing them and communicating them to where they are needed. Complementing this, I produce communications, encouraging best practices and announcing new documents. Show less

Remote

Role Summary: Gathering, interpreting, analysing and imputing data for a wealth and investment management firm.Key achievements and experiences:- Completed AML checks on transactions and added new clients to the office system. - Conducted Quality Checks on various administration tasks.- Conducted account maintenance and processed drawdowns.

Glasgow, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

Handling energy complaints as the highest point of escalation, within a regulated environment.

Providing assistance to retail investors trading on this platform. Reviewing profiles for Customer Due Diligence, authenticating documents and analysing customers identities as part of the KYC process.

Glasgow, Scotland, United Kingdom

Handling complaints for Personal banking, Business banking, Investment, Personal loan, Credit cards, Fraud and Package Bank Account mis-sale Complaints.

Edinburgh, United Kingdom

Working as a contractor handling insurance complaints in a regulated environment.

Keelung, Taiwan (Roc)

Teaching English for a spectrum of classes ranging in ages from 3-16.

Glasgow, United Kingdom

To analyse and resolve Package Bank Account complaints in accordance with the regulations of the Financial Conduct Authority.

Glasgow, United Kingdom

Master Of Laws - Llm, Law, Distinction

Courses included: Financial Crime and Sanctions, The World Trading System: Law and Policy, Financial Regulation and Compliance.

Ma (Honours), Russian, Central European, East European And Eurasian Studies, 2:1

Activities and Societies: - Awarded the Bronze Glasgow Go Global Award in recognition of international perspective and engagement.