Patrick Bain Email & Phone Number

Charlottesville, Va, Us

Responsible for optimizing negotiations strategy and operationalizing existing contracts to build strong predictable partnerships, as well as, driving cross functional integration of strategic initiatives across a highly matrixed organization to maximize profitability and operational efficiencies while communicating progress to executives.Notable Achievements:Lead a team of 4 market managers to grow and optimize relationships for 6 nationwide partners.Mobilized more than 30 cross functional team members to standardize nationwide operational processes and service delivery driving efficiency and engagement aligned with executive strategy and company culture.Implemented tracking of key contractual provisions across 17 U.S. markets with automated reporting for executive communication enabling quick identification and amelioration of any performance issues.Maximized partner markets profitability by auditing partner contracts against market performance resulting in direct P&L improvement of 8% through unrealized credits and more than $700K annual cost reductions.Negotiated operational and forecasting process improvements with our partners resulting in a 22% increase in serviceable address delivery over the previous year with higher delivery predictability.Launched Joint Operations meetings to ensure internal and external cross functional stakeholder alignment, improved partner communication, and streamlined operational improvements.Restructured invoice reconciliation processes to improve monthly validation and payment of $3M in AP.

Basking Ridge, Nj, Us

Responsible for managing cross functional collaboration with key stakeholders to holistically review vendors and business processes, drive automation and transformational efficiencies, ensure cost to revenue alignment for invoice validation and margin improvement of all new and existing products, and optimizing vendor contract language to enable revised operational processes and minimize cost.Notable AchievementsNegotiated a net $95.5M Cisco SMARTnet contract cost reduction effectively keeping per unit maintenance costs flat over six years despite 2% annual average install base growth and ongoing equipment refresh effortsLead six sigma quote to cash processes mapping during cross functional JAD sessions to rationalize legacy order/billing platforms, enable widget level tracking, and ensure cost/revenue validation on all orders.Developed and lead a cross-functional GBS/BPO product review team in a highly matrixed environment as the front door for Vendor Process Operations (VPO) collaborating with key stakeholders to drive an average annual cost savings of $40M.Implemented Smartsheets project tracking software to ensure proper visibility of all vendor product elements across business verticals and lead bi-weekly executive communication to report savings and identify operational or financial risks to FP&A leadership.Lead API development to automate manual order, activation, tracking, and true up processes for 300K+ Cisco assets enabling $12M of annual cost savings and improved order-to-cash time from 1 month to <36 hours.Developed global 4hr support capability for virtual white box maintenance and standardized the Virtual service vendor contract stack enabling Verizon to directly compete with Cisco globally in the SD-WAN space, automate ordering, ensure cost to revenue validation, and enable asset tracking process.

Basking Ridge, Nj, Us

Responsible for consulting with sales and solutions teams on customer proposals to develop BPO service needs, Hardware/Sofware outsourcing requirements, negotiate vendor rates, and drive vendor contracts to execution in order to enable Verizon to win new business and maximize margins.Notable AchievementsHelped to grow and optimize Verizon’s B2B market by negotiating best in class vendor pricing to drive $45M of related revenue above my $10M target with combined cost avoidance of $7.4M or 16% on average. Developed an alternative third-party maintenance plan to reduce annual OEM maintenance costs for managed network services, SD-WAN, and out-of-life hardware support by 60%.Negotiated a net $64M Cisco SMARTnet managed network services contract cost reduction and $17M in sales incentives expected to drive $500M revenue by leveraging the third-party model.

Columbus, Ga, Us

Responsible for consulting with business owners to determine product offerings, employee enrollment methods, and cost savings strategies through the utilization of a voluntary benefits program.Notable AchievementsHelped to grow Aflac's supplemental B2B market through networking, prospecting, and canvasing by leading the district and region in sales on numerous occasions and becoming the third highest producer in the state.Assisted with development and implementation of new broker initiative to build partnerships with local brokers. Broker production directly attributed to an 11% increase in annual sales by close of third quarter.Exceeded sales goal of $20,000 within the first 3 months to earn the Fireball Fast Start award, which fewer than one fourth of agents achieve.

Responsible for conducting research on future business interrupters to explore the impact and implications of emerging trends in order to help organizations identify, create and seize new market opportunities. Notable AchievementsLead research and became an expert on 3D printing technology to co-author various publications, webinars, and other informational media designed to help companies understand and anticipate the supply chain and counterfeiting landscape within the scope of digitized tangible products. This research improved the company's intellectual property value and I was granted co-authorship on all publications.

While in college, I helped get a small production studio off the ground. During this time, I was responsible for developing and implementing all marketing and promotional strategies to grow the companies reach and visibility to vocal artists within the community in order to grow the client base and ensure profitability.Notable AchievementsDeveloped an additional source of income generating an extra $40,000 revenue through sync licensing and distribution of recordings through digital marketplaces such as Youtube, iTunes, Pandora, Google Music, and Rhapsody without increasing costs.Drafted all legal documents, negotiated artist contracts signings, and ensured copyright filings were in place. Developed and implemented all marketing and promotional strategies including design of the company logo, website, signage and internet advertising.

Responsible for Inspecting vehicles and documenting any cosmetic and mechanical issues before delivery to auctions and dealers

Learned 10 different routes for both pick up and drop off of students across 9 different schools Managed the safety and behavior of up to 75 children while driving Provided daily inspection and simple maintenance of each bus

Organized and managed daily activities for groups of 10 to 100 children Assisted in daily preparation and maintenance of the facility Planned and oversaw the addition of a new media room Transported students safely to and from the facility in a timely manner

Performed public relations, promotions, and sales work for Go Army and other vendors Demonstrated and promoted products and services Provided exceptional customer satisfaction

Provided exceptional customer service Organized work orders, receipts and other documents for filing Provided assistance with pick-ups and deliveries

Master Of Business Administration, International Business/Supply Chain

Bachelor Of Science, Communication/Advertising

Associate Of The Arts