Patrick Barker Email & Phone Number

Indianapolis, In, Us

Cork, Ireland, Ie

Large/National Accounts Install Coordinations - Analyst functioning as go between for techs in the field, project and install management, sales and customer. Insuring on time updates to customer, coordination with field and local office.

Caregiver for both parents due to medical issues and COVID for both parents. Assisted with parent's travel and accommodations

Cork, Ireland, Ie

Analyst functioning as the intermediary between field support and inside sales. Inbound call rep fielding potential customer lead and change order contacts with field technicians. Lead opportunities uploaded into Salesforce. Change Order riders are built in Compass and routed to Salesforce as opportunities, sent to customers to sign via Docusign or PDFs.. Remote work through Teams. Increased team efficiency in my first week with notifications set up using Power Automate through Microsoft Teams.

Cork, Ireland, Ie

Member of the Automation Solutions team, part of Operational Excellence. Tasked with Robotic process automation, Product Design Document (PDD) and Solution Design Document management for open contracts, Blue Prism developer

Cork, Ireland, Ie

Responsibilities including:Payroll: monitoring attendance, submitting payroll and time-off for multiple call centers, call center dialer monitoring, responsible for granting new agents access to internal systems.Business Operations: Dispute Management, special project reporting, bonus payout reporting.Talent Engagement: Survey distribution pertaining to job satisfaction, employee engagement and retention

Cork, Ireland, Ie

My job was to be the point of contact for large account holders with Tyco Integrated Security. I assisted with collections, billing issues and disputes, and account resolution with the assistance of multiple departments within Tyco.

Herndon, Virginia, Us

I work at Navient as a skip tracer in Customer Resolution Services. My job is to locate valid up-to-date demographic information for customers with students loans and offer them assistance through a variety of options. As Team Lead I am responsible for coaching and assisting other skip tracing agents as well as instructing new agents. I also assist in developing and augmenting skip tracing processes and strategies in order to reach more borrowers and become more efficient.

Newark, De, Us

I call people with student loans and do my best to get them back on track.

Santa Clara, Ca, Us

I help graduate and PhD level students practice conversational techniques in English through exercises such as scripted scenes, improvised dialogue and debates on a varying range of subjects.I also tutor students in my spare time, helping them practice English pronunciation.I also do vocal work, through the university. I read transcripts and dialogues for audio files that students can listen to as they read their English textbooks.

I spent the summer after my Freshman year of college in Shenzhen teaching English to primary school students. I also helped them prepare for their summer final exams.

Ba, Philosophy & Psychology, Chinese Language Minor

Chinese Language