Successfully grew sales revenue and profit in assigned key accounts utilizing customer focused selling techniques. Worked with accounts on ordering, planning and new product introduction. Responsible for meeting sales goals within assigned key accounts. Forecasts sales both positive and negative to identify trends to capitalize on proactive selling solutions.Trained and developed key account store managers and buyers and maintained relationships with internal and external customers. Worked with management on the development of marketing plans/program recommendations for key accounts, including brand strategies, value added programs, promotions, point of sales materials, new product needs.Worked with management to develop annual programs (advertising discounts, freight allowance, damages, etc) for key accounts.

Managed the communication and execution of sales orders, product allocation and production, and scheduled timely shipment/pick-up dates for customers totaling over $100 Million in Yankee Candle Wholesale business.Generated weekly sales analysis reports for an audience including C-Level executives of Yankee Candle and customers to help identify trends in ordering, sales, or inventory levels. Served as Sales Analyst for Cracker Barrel. Tracked incoming orders down to the item level to compare with plans and previous years to identify trends and opportunities. Served as first-level of customer service for large, national customers. Responsibly solved issues with-in my scope, and escalated issues that needed further review. Created a custom order tracking process that was different from everyday YC process to allow Cracker Barrel Old Country Stores to request real-time order and inventory status.

Prospected new business in a territory covering all of the Pacific and Mountain time zones as well as the Westernmost states in the Central time zone for a total of 17 states.Used a strategic approach to generate constant flow of leads.Exceed sales goals.Updated and redesigned the New Dealer Application and process.Assisted in the growth of the Casino, Gift, Hardware and Auto channels by signing new accounts.Attended trade shows in the industry to market our product to potential buyers.

Key responsibilities included: personnel recruitment, mentorship and development of hourly team leaders through training and continuous feedback; store safety and emergency protocol; scheduling of store support services, cleaning and store improvements to increase brand appeal; providing excellent customer service through a professional approach to any customer questions or complaints.