Patrick Barrett Email & Phone Number

Austin, Texas Metropolitan Area

- With this promotion my scope was increased to include creating and scaling an additional department of account execs responsible for winning commitments from customers to work with Orchard while continuing to lead the SDR department for a combined department of 100+ agents- Successfully transitioned a traditional field sales role, resulting in double the labor efficiency and an increased conversion of 40% by employing my proven playbook of scalable sales practices (scripting, training, leadership development, performance accountability)- Created and maintain a highly engaged and motivated sales culture with consistent annual engagement scores of over 90% with over 95% participation by fostering a culture that thrived on receiving and acting on feedback from the bottom to the top- Helped to launch new channels of revenue as the key Sales stakeholder with contributions to organization of the project and proving viability through being hands on to maximize conversion and revenue

Austin, Texas Area

- Led and scaled SDR organization from 5 team members to 60+ in 24 months- At the same time while scaling, I also improved conversion rates by over 100% by creating scalable sales practices such an onboarding curriculum to reduce ramp time, sales scripts for repeatable and reliable results, standardized training to consistently level up the talent of our agents, and key minimum performance standards to hold the team accountable- Grew a strong management team all from internal promotion by identify top level talent and putting focused effort on future leadership development. - Kept voluntary attrition below 2% by creating a culture centered on performance and putting mission before team and team before self- Effectively managed an in-office department through a transition to a remote team at the beginning of the pandemic while improving conversions and keeping voluntary attrition below 2%- Created and defined key sales funnel conversion steps with consistent OKRs to continuously improve performance drive revenue- Was promoted to Head of Inside Sales

Austin, Texas Area

Accomplishments:-Created scripting and sales process to increase velocity and simultaneously increase deal size-Increased lead conversion rates from 1% to 7.9%-Converted leads at over double the market average -Increased ARR/sale by 77% from $708 to $1,255Duties range from Manager to Director level responsibilities. On the manager level I run the team of Inbound agents to directly drive the number and increase velocity. This includes live call assisting, agent development and training, call breakdowns, agent 1x1s, running team meetings, and improving agent morale. On a Director level I am responsible for creating and implementing the scaling plan for the next 24 months, creating Sales process including scripting, call flow, designing Salesforce workflow and reporting, optimizing pricing model, and working closely with support departments to minimize churn, and maximize lead quantity and quality.

Austin, Texas Area

Accomplishments:-Regularly hit and exceeded operating targets of over $1 Million in new ARR generated each month-Acquired 250-300 new clients each month-Standardized and personally ran a 90-day training program with 14 distinct training sessions to decrease ramp time for new agents-Developed leaders for the company resulting in 8 management promotions-Oversaw 8 managers running teams of 13 sales agents, selling three different productsOverview:Duties include running Outbound & Inbound Sales channel for the Lighthouse 360 and being responsible for hitting monthly and yearly operating targets. Responsible for running a team of Sales Managers and their development as leaders for the company. In addition, I also oversee 30-90 day development including implementing, reinforcing and updating curriculum for development of Sales Agents as well as training and development of the A-Bay manager who the Sales Agents report to.

Austin, Texas Area

I was in charge of running a team of 14-18 Sales Representatives selling SaaS. My main duties were increasing agent performance and hitting operating targets for my team. In addition, I was responsible for the development of the agents on my team both as sales agents and as future leaders for the company. Also assisted in developing Managers of other teams in my organization. I was the #1 producing Sales Manager in my organization during my tenure.

Austin, Texas Area

SaaS Sales Representative for Lighthouse360. This was a phone sales position responsible for conducting both transactional and pipeline sales for communication software for Dentists. I was the #1 producing Sales Representative during my tenure before being promoted to Sales Manager.

Bachelor'S Degree, Mass Communication/Media Studies

Bachelor'S Degree, Mass Communication/Media Studies