design kitchen spaces for new home construction.

Warehouse and delivery worker.

Supported business objectives by fulfilling orders to construction companies and individual customers, managed stocking levels for warehouse operations. Additional fabrication of customized countertops for various layouts of kitchen designs.• Received weekly freights of custom-ordered kitchens as well as high volume stocked items and ensured all inventories were properly accounted for promptly. • Supervised the delivery of orders by coordinating the efforts of available manpower and assets while assuring the safety of both personnel and kitchen products. • Established designated areas to improve warehouse functionality and increased the maximum capacity of custom-ordered products from multiple distributors.

Bachelor's Degree - Business Administration

Provided customer service and assisted 100+ customers per day to ensure orders were accurately placed through an online application system. • Received incoming freight and conducted inventories to ensure proper stocking levels were maintained for orders and customers in the store.• Managed inventory management system; completed bin audits to ensure proper product placement.• Maintained inventory standards on all salesfloor locations to fulfill current customer demands.

Managed and maintained FedEx’s customer service account. Assisted customers with tracking, complaints, and helped to resolve technical account issues. • Assisted a daily average of 30 customer calls using company software to track shipments both domestic and international.o Communicated all services available to meet the specific needs of customers. • Organized customer information and account data for business planning and customer service purposes.• Worked dual lines of communication over the phone and through multiple web-based portals.

Provided Customer Service to the student body as well as the public. Maintained cleanliness and organization of all reference materials. Assisted patrons with a variety of request such as; computer support, locating a resource, uploading documents, scanning, faxing, printing, microsoft applications, checking in and out materials.

Led and managed direction for combined efforts during joint assignments in areas of maintenance facilities, data management, and procurement. Supervised and assisted preparations on Maintenance Planning and Scheduling, Program Letters, progress reports, proposals, requirements documentation, and presentations.• Managed 4 departments consisting of 150 pieces of equipment and 60 employees.o Implemented new policies and procedures across the facility which improved maintenance cycle times.• Created instructional power points over 8 key functional areas of maintenance management to train all employees on the companies’ policies and programs.o Improved accuracy in reporting maintenance activities. • Developed and implemented an inventory layette system for the receiving section.o Increased productivity by 60%.• Facilitated and created dialogue between suppliers and customers; maintained high visibility on major end items eligible for maintenance longevity programs.o Established customer relations between additional support staff throughout the maintenance community aboard different installations.