Teacher Consultant | Customer Success Manager
Brisbane, Queensland, Australia
As a teacher Consultant for over 80 schools in the Greater Brisbane and Gold Coast area, I work in partnership with teachers, Heads of Department and other School Leaders. My main objective is to provide solutions-based outcomes that align with a school's strategic educational direction. In this role, I provide online and face-to face pedagogical support for teachers and offer recommendations on effectively integrating Education Perfect into their curriculum, focusing on educational best practices.As a Teacher Consultant, I create a range of multi-modal resources for schools to increase uptake of Education Perfect. These include how-to videos, "top tips" and other information and content-based media.I am responsible for the day-to-day management of my account, including licensing, onboarding, using data to action usage statistics, NPS, Health ratings and other key metrics, as well as continued and ongoing support for schools.