• Developed dozens of new test procedures and training presentations to aid in the evaluation & improvement of product & process requirements for solar modules. Canadian Solar was a new start-up when I joined them.• Conducted design qualification testing to ensure module performance and long-term durability.• Successfully led Six Sigma style projects to achieve cost control objectives. Saved $300,000 in consumables cost.• Planned, led and executed large-scale field repair operations utilizing contracted labour.• Determined product & component failure modes. Communicated best approach for improvement.• Capably performed cross-departmental internal ISO audits, highlighting opportunities for continuous improvement.• Provided instrumental assistance in implementing new ‘risk based thinking’ QMS model to meet ISO-9001:2015.• Conducted daily audits & testing of key processes, materials & manufacturing equipment.• Established calibration and asset tracking systems and maintained calibrations for a variety of complex instrumentation and measuring equipment.

• Performed recognized 3rd party certification testing and regulatory compliance evaluation of a variety consumer, commercial and medical products for product safety and energy efficiency.• Prepared quotations for services and guided industry clients through obstacles to certification.• Established excellent relationships with clients and encouraged new business opportunities.

• Performed energy efficiency certification testing on commercial coolers.• Suggested design & component changes to improve product performance & efficiency.• Provided competitor teardown & analysis findings with insights. • Maintained calibration records. Repaired lab & plant test equipment as needed.• Established & executed end of line quality inspection program.• Worked as a team to resolve issues on the production floor.

• Planned and reviewed the daily activities of up to five laboratory staff.• Provided seasoned mentorship, which resulted in the promotion of many under my supervision.• Assisted industry stakeholders and regulators in the refinement of national test standards through active participation on technical committees with organizations such as CSA in Canada and AHAM in Washington, D.C. • Respected for the level of preparation and competence delivered to consistently pass 3rd party audits from visiting regulatory inspectors. Visiting dignitaries were always impressed with our team & facilities.• Gained approvals for products entering Mexico through working with our customer and 3rd party certification services to provide on-site correction of abnormal performance at higher altitudes.• Identified and evaluated new technologies and enhancements to improve efficiency, and lower production cost.• Diplomatically resolved technical field issues while maintaining good customer relations.• Maintained my involvement in hands-on product evaluation in the lab.

• Became primary technical resource to top management, engineering, production, quality, sales/service and major OEM customers.• Instrumental in converting our product line to environmentally friendly refrigerants by determining the design & component changes necessary to maintain product performance under stringent energy efficiency regulations.• Impressed company leadership with a condenser design that simplified production while providing a 30% improvement in energy efficiency.• Produced, analyzed, and effectively presented a broad array of high accuracy test & inspection data using state of the art equipment. • Interpreted and conducted testing programs commensurate with the requirements of standards from CSA, UL, SASO, NOM, NSF, ISO/IEC, ARI, ASHRAE, ASTM, SAE, OSHA, FDA, etc.• Thoroughly verified, documented and ensured the performance, durability and regulatory compliance of finished goods, prototypes, components and materials.• Delivered failure analysis results with insightful recommendations and action plans.• Participated in product development & FMEA.• Provided competitor teardown & analysis findings with meaningful insights.

• Verified raw materials for performance & durability (glass, plastics, paint, urethane insulation, wiring, etc.).• Assisted with construction, calibration & repair of specialized electronic test equipment.• Performed daily energy consumption & performance audits of finished product in the lab.• Identified, escalated, and assisted with the resolution of any performance and quality concerns.• Assisted the service department with difficult fault diagnosis.• Routinely checked and corrected the functional status of on-line factory test equipment.