Patrick Bertrand

Patrick Bertrand Email and Phone Number

NOC System Administrator at CSPi
Patrick Bertrand's Location
Deerfield Beach, Florida, United States, United States
Patrick Bertrand's Contact Details

Patrick Bertrand work email

Patrick Bertrand personal email

n/a
About Patrick Bertrand

Patrick Bertrand is a NOC System Administrator at CSPi.

Patrick Bertrand's Current Company Details

NOC System Administrator at CSPi
Patrick Bertrand Work Experience Details
  • Uber
    Driver
    Uber Feb 2018 - Dec 2022
    Miami, Florida, United States Tampa
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  • Cspi
    Noc System Administrator
    Cspi Dec 2015 - Dec 2017
    Deerfield Beach, Fl
    As part of the Network Operations Center (NOC) Team, I am responsible for system monitoring and troubleshooting as a Managed Services Provider (MSP). I work extensively with Solar Winds N-able but also provide on-site support when needed
    View
  • The Early Learning Coalition Of Palm Beach County
    Desktop Support Technician
    The Early Learning Coalition Of Palm Beach County May 2015 - Jul 2015
    Boynton Beach, Fl
    My main duties were assisting internal users with technical issues. I mainly responded to tickets and helped users via e-mail, telephone, and in-person. I did a lot of hands-on work and helped with users who couldn’t get online, users who couldn’t use e-mail, troubleshooting printers, setting up switches, cloning hard drives, setting up Bitlocker, and moving around computer equipment among various things
    View
  • Cemex
    Active Directory Migration Administrator
    Cemex Oct 2014 - Mar 2015
    West Palm Beach, Florida Area
    My main duties included renaming internal usernames in active directory. I also would rename users using various applications and granting them permissions. I would interact with users via outbound and inbound calls and through e-mail. I would also create cases for users that encountered problems via Remedy. I supported 6000 users with Active Directory.
    View
  • Teleperformance, Usa
    Help Desk Specialist
    Teleperformance, Usa Dec 2011 - Sep 2014
    Boca Raton, Fl
    My main duties included providing technical assistance to AT&T U-verse customers. I assisted users over the phone utilizing the CRM workflow. I documented all my tasks and the end of calls. I often worked with remote desktop tools, anti-virus software, Microsoft and Apple OS software. I also worked with modems, printers, and TV receivers. I helped create customer accounts and execute password resets when necessary. I spent time a couple months assisting users with Office 365.
    View

Patrick Bertrand Skills

Comptia A+ Help Desk Support Technical Support Active Directory Troubleshooting Remote Desktop

Patrick Bertrand Education Details

  • University Of South Florida
    University Of South Florida
    Information Technology

Frequently Asked Questions about Patrick Bertrand

What is Patrick Bertrand's role at the current company?

Patrick Bertrand's current role is NOC System Administrator at CSPi.

What is Patrick Bertrand's email address?

Patrick Bertrand's email address is pa****@****spi.com

What schools did Patrick Bertrand attend?

Patrick Bertrand attended University Of South Florida.

What skills is Patrick Bertrand known for?

Patrick Bertrand has skills like Comptia A+, Help Desk Support, Technical Support, Active Directory, Troubleshooting, Remote Desktop.

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