Patrick Bierlein Email & Phone Number

Morrisville, Nc, Us

Rtp, Nc

Government contractor for the Social Security Administration. Currently working in the Security Operations Center as an Intrusion Detection Analyst/Security Analyst.

Rtp, Nc

Phone based tier 1 and 2 technical support help desk. Government contractor for the Social Security Administration.

* Supported roughly 350 IBM PC desktop and laptop computers in a technical and network environment.* Worked with and deployed Windows XP, Windows 7, and Windows 2003 Server Operating Systems.* Installed and supported software including Microsoft Office suite 2003 and 2007.* Implemented Microsoft Outlook for use in sending and receiving internal and external emails.* Used Symantec Ghost for replication of multiple workstations using the same hardware and software configuration.* Installed and supported various types of hardware and peripherals including Hard Drives, CD/DVD-ROM drives, and Memory.* Installed and supported network printers including basic repair (fuser and drum assembly replacement, rollers, etc.).* Installed drivers.* Microsoft Active Directory experience pertaining to the creation and support of individual and group accounts within a Windows Server 2003 environment.* Support for network wide anti-virus software, namely Symantec and Trend-Micro.* Performing network cable drops and termination at the destination outlets and patch panels.* Implemented school wide wireless access to the school's network.* Managed accounts pertaining to Pearson PowerSchool school database suite.

Virginia Beach, Virginia, United States

* Promoted to Petty Office 2nd Class during service.* Maintained aircraft including various types of weapon systems.* Handled and transported physical ordnance.* Held military rated security clearance.

Used and maintained film processor and photograph printers.Provided customer service.