Patrick Bischofberger Email & Phone Number

Costa Mesa, Ca

Was part of the Workload Automation team that maintains ECS’s enterprise workload scheduler BMC Control-M in all environments. Worked closely with Batch Engineering, Database Engineering, Database Administrators and Reporting teams to create Control-M jobs for a wide variety of projects in a very fast-paced environment. Established and enforced new standards, processes, and rigors around the scheduling of all Control-M jobs to move jobs through the different Control-M environments in a more efficient manner. Managed 4 Windows Control-M environments – Development, QA, Stage and Production with close to 9,000 jobs.Administration of Control-M server V6301 and V800 and 105 Agents in all environments.Used Control-M for File Transfer, created SSH keys and worked with partners and vendors to set up SFTP connectivity. Used Control-M for Informatica, IBM Cognos and Database.Created logins for users of Control-M and granted appropriate permissions at group level using Control-M Configuration Manager.Set up Host Groups and implemented Global Variables to be used in jobs using a text file.Collaborated with Batch Engineering team to smoothly transition legacy system jobs into the Control-M environment.Managed defects reported by testing teams, and supported the releases.Provided rotating 24x7 on call support and occasional weekend on site support.Managed multiple projects in a very fast-paced working environment and adapted to changing priorities.Taught and mentored QA, NOC and Engineering teams in the daily use of the Control-M tool.Monitored jobs during regular business hours, troubleshot Control-M job failures, provided resolutions or escalated to the appropriate team as per Runbook to ensure SLA’s are met. Reran jobs as appropriate.Worked with Business and Engineering to create Runbooks for each Control-M job flow for NOC to follow during off hours monitoring.Completed all the mandatory Experian compliance training.

Irvine, California

Worked on large scale and high-trafficked websites, such as local.com, which reaches more than 30 million consumers each month on the flagship website and more than 1,500 regional media sites, which allowed me to gain significant enterprise-level knowledge and experience.Integrated complex business rules and logic into web applications using C# and ASP.Net with application tier or with backend databases.Designed, coded, tested and debugged the integration of new products per production and business requirements. Monitored and reported to product management and business on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions. Worked with product management and business to refine business requirements and gain a complete understanding of the business needs and deliverables; then built the solution and identified technical gaps and formulated a development plan to fulfill requirements, managed defects reported by testing teams, and supported the releases.Made builds for testing teams, created branches and merged branches back into Root after releases using TFS.Participated in and provided feedback during brainstorming sessions and scoping meetings.Produced clean and well documented code that conformed to standard patterns and practices. Worked with the development team to ensure code meets functional, performance, and aesthetic requirements.Balanced multiple projects and adapted to changing priorities.

Founding partner and lead developer of shareyourloss.com, a multilingual social website for people coping with grief after the death of a loved one.Wrote the C# middle tier and various other components from scratch.Used interfaces and factory pattern for BLL and DAL. Also incorporated Enterprise Library 4.1 for data access, caching and error logging.Developed the asp.net portion of the site in conjunction with a graphic designer and CSS/Html web designer.Integrated web services such as bing search, amazon.com books and paypal payments into the application, and used SQL Server 2005 for data storage.Wrote stored procedures and create tables for the website.Utilized Telerik Silverlight Upload control plus TagCloud component, as well as image resizing component for the website.Used IIS7 for search engine friendly url rewriting.

Hired as a Junior Software Developer, I gained hands-on experience on various intranet and internet application projects for the private and public sector using C#, ASP.Net, SQL Server, HTML, XML and JavaScript.Utilized Visual Studio and Enterprise Manager to design, write, edit and modify code for the following projects: Maintenance Request Tracking intranet application for Val Verde School; this app made it easier for teachers and staff to enter maintenance requests and for the maintenance staff to track the work orders.Built the website and the component to generate software keys for Empirisoft Research Software.Developed a Proposal Generation application for Fullerton Paint; the goal was to have proposals that could be printed out or sent to a customer via email directly.An intranet application for a New York City school to track the behaviors of 6th, 7th and 8th graders; this app helps administrators log demerit points for each student and generate suspension letters, as well as generate school-wide reports.

Envisioned and started the concept, look and feel of vitalgear.com.Programmed HTML for the entire website, designed the database. Networked all computers and printers in the office, setup DSL and updated operating systems and software on all office computers.Hired employees and collaborated with consultants such as graphic designers, programmers, accountants and account executives.Trained new employees on company technology, business policies and procedures.Managed the entire website and day-to-day business operations, and kept abreast with the latest trends and developments in the high tech industry.

During the Silicon Valley phenomenon, I hired and supervised a staff of up to eleven with responsibility for performance evaluations, benefits and payroll administration and conducted task reviews with all employees. Coordinated marketing campaigns: planned marketing materials, collateral, mass faxes, mass emails, and collaborated with graphic artists to decide on marketing collateral.Lead weekly sales meetings with account executives to track sales progress and researched new sales leads. Attended trade shows to collect latest press releases and talk to advertisers.Experienced in all phases of office management and related tasks.