Patrick Bissell Email & Phone Number

Sheboygan, Wisconsin Area

Controlled document management and computer system validation of Oracle JDEdwards, V.9.1 and Agile PLM, V.9.3.3 systems.

Northbrook Illinois

•Responsible for the planning, development, training and day-to-day administration and trouble-shooting of the Documentum® based Astellas Document Management System (ADMS) Technology quality document management system.•Responsible for expanding the ADMS Technology system to the EU and AS/JA Regions – process to include Site planning and development, training of key users and day-to-day administrative support and assistance.•Collaborate with cross-functional teams to develop, organize… Show more •Responsible for the planning, development, training and day-to-day administration and trouble-shooting of the Documentum® based Astellas Document Management System (ADMS) Technology quality document management system.•Responsible for expanding the ADMS Technology system to the EU and AS/JA Regions – process to include Site planning and development, training of key users and day-to-day administrative support and assistance.•Collaborate with cross-functional teams to develop, organize, review and implement GMP documentation in the Americas, European and Asia/Japan Regions.•Responsible for the creation, planning, development, training and administration of an electronic file cabinet for all AUST ‘final’ documents. Built as a ‘green’ component of the ADMS Technology document management system. Key element is a provision for management of an electronic retention schedule.•Responsible for the planning, development, training and administrative oversight of the AUST participation in the Success Factors LMS.•Develop and manage documentation training program, including development and authoring of all pertinent governing Policy, SOP and implementation documentation.•Author Good Documentation Practices SOP and other related Policy, SOP and Working Practice Documents necessary to complete a foundational structure for the GMP quality system.•Assist the development and writing of the AUST Quality Manual.•Responsible for the development and administration of the AUST Training Matrix, individual employee/contractor training files and the AUST use of the company eTesting system (company based learning management system).•Support ADMS and Success Factors LMS validation activities.•Train new users and trainers in the use of the ADMS and Success Factors LMS systems. On-site training in the US, Canada, Brazil, Japan, the Netherlands and the UK. •Integrate US and EU processes for quality issues, deviations and CAPA processes. Show less

*Author and revise SOP, WPD, WPI and Form documents for the ADMS IT Repository and the Electronic Change Request system (ECRS) projects. *Develop IQ/OQ/PQ User Acceptance Testing Protocols for the ECR project.*Perform User Acceptance tests for system development on the ADMS IT Repository and ECR projects.*Develop and implement a comprehensive department-wide user training program on the operation of the ADMS IT Repository and the Electronic Change Request system… Show more *Author and revise SOP, WPD, WPI and Form documents for the ADMS IT Repository and the Electronic Change Request system (ECRS) projects. *Develop IQ/OQ/PQ User Acceptance Testing Protocols for the ECR project.*Perform User Acceptance tests for system development on the ADMS IT Repository and ECR projects.*Develop and implement a comprehensive department-wide user training program on the operation of the ADMS IT Repository and the Electronic Change Request system projects.*Conduct department-wide cross training on the use of the new systems.*Interact with staff at a cross-functional level and perform scheduling and registering tasks for training.*Provide user technical and operational support on the ADMS IT and ECRS projects. Show less

•Cross-functional training in all departments on Documentum® based ADMS document management system – more than 200 users trained.•Provide end-users with technical and operational support; e.g. document creation and approval processes.•Interact with staff at a cross-functional level and perform scheduling and registering tasks for training. •Develop training materials for ADMS document management system training.•Author and revise the Standard Operating Procedure on the SOP… Show more •Cross-functional training in all departments on Documentum® based ADMS document management system – more than 200 users trained.•Provide end-users with technical and operational support; e.g. document creation and approval processes.•Interact with staff at a cross-functional level and perform scheduling and registering tasks for training. •Develop training materials for ADMS document management system training.•Author and revise the Standard Operating Procedure on the SOP process and Working Practice Documents of the ADMS document management system.•Perform quality check on procedural documents and metadata within the system for approval•Perform routine check on electronic files and maintain the document catalog up-to-date in the system•Track incoming documents and generate status reports•Maintain training logs and the system user lists•Perform User Acceptance tests for system changes and execute validation testing for the system expansion.•Provide document authors with information and instruction related to the eTesting (company based learning management system) set-up process.•Assist IT personnel in the development of the ‘repository’ SOP and related processes.•Assist Quality Assurance management and staff on document organization and document retention. Show less

• Drafted and administered quality assurance policies and procedures.• Project manager facilitating an electronic warehouse management mapping system.• Project manager developing Human Resources policies and procedures• Direct mailing liaison with the US Postal Service.• Conducted staff training on quality assurance and bar-coded warehouse management system.

Provided HR direction and oversight of a 700 + member outside sales and marketing staff. The scope included sales and sales management as well as field management personnel. KAR Products was a national distributor of industrial maintenance parts and supplies with operations in all 50 states, Canada and Mexico with annual sales in excess of $100mm.*Exceeded sales recruiting/hiring goals every quarter for more than 10 years*Facilitated reduction in first year turnover of sales staff by… Show more Provided HR direction and oversight of a 700 + member outside sales and marketing staff. The scope included sales and sales management as well as field management personnel. KAR Products was a national distributor of industrial maintenance parts and supplies with operations in all 50 states, Canada and Mexico with annual sales in excess of $100mm.*Exceeded sales recruiting/hiring goals every quarter for more than 10 years*Facilitated reduction in first year turnover of sales staff by more than 50%*Project manager of company effort to develop and deploy a sales recruiting training manual *Conducted sales management training programs for field managers Show less

Provide leadership and general management of a 35,000 member professional association. American Health Information Management Association is a national medical information management association overseeing all medical transcription protocols in all US based hospitals, clinics and physician offices. *Revised personnel policies, developed position descriptions and implemented compensation and benefit adjustments for a staff of 95 full-time professional employees*Fostered a “member… Show more Provide leadership and general management of a 35,000 member professional association. American Health Information Management Association is a national medical information management association overseeing all medical transcription protocols in all US based hospitals, clinics and physician offices. *Revised personnel policies, developed position descriptions and implemented compensation and benefit adjustments for a staff of 95 full-time professional employees*Fostered a “member first” team environment among the staff and Board of Directors designed to improve membership service and relations*Facilitated the development of a comprehensive strategic plan, maximizing operational efficiency, fund raising and membership empowerment*Managed a $17.2mm annual operating budget, trimming 9% from prior year while increasing membership service satisfaction by 22%* One year contract assignment with goal of re-inventing the association to focus on member services and industry leadership and lead the selection process for a permanent President/CEO. Permanent leader was required to hold a medical related educational degree and related experience. Show less

Developed, implemented and administrated the consumer electronic banking network for the Chicago metropolitan marketplace, including 6 counties in NE Illinois and 4 counties in Wisconsin. Money Network/Cash Station/Tyme was a regional consumer ATM and debit card electronic banking consortium. The network was developed from the ground up.*Developed the strategic plan, recruited key financial institution members, hired the professional staff and administered the first consumer electronic… Show more Developed, implemented and administrated the consumer electronic banking network for the Chicago metropolitan marketplace, including 6 counties in NE Illinois and 4 counties in Wisconsin. Money Network/Cash Station/Tyme was a regional consumer ATM and debit card electronic banking consortium. The network was developed from the ground up.*Developed the strategic plan, recruited key financial institution members, hired the professional staff and administered the first consumer electronic banking network in the region*Successfully lobbied the Illinois General Assembly for comprehensive banking statute reform to allow for the operation of a shared consumer electronic banking network*Grew the network from a base of nine financial institutions to a network of more than 900 institutions with a transaction volume in excess of 17mm ATM transactions per month*Led a full-service trade association with an annual budget of $32mm and 63 full-time professional staff Show less

President/CEO of the largest contracting association in Illinois, growing the membership by 30%, reducing dues/fees by 15% and developing non-dues revenue sources worth more than $2mm annually. The Associated General Contractors of Illinois is a state-wide construction trade association with more than 400 general contractor members.*Enhanced the membership base by changing the dues/assessment structure and bringing on new classes of associate members – providing for a 30% membership… Show more President/CEO of the largest contracting association in Illinois, growing the membership by 30%, reducing dues/fees by 15% and developing non-dues revenue sources worth more than $2mm annually. The Associated General Contractors of Illinois is a state-wide construction trade association with more than 400 general contractor members.*Enhanced the membership base by changing the dues/assessment structure and bringing on new classes of associate members – providing for a 30% membership growth, and an overall 15% revenue increase (from non-dues revenue) while lowering dues*Successfully lobbied for more than $7bb in public construction programs*Raised more than $13mm for construction political action committee programs*Streamlined the professional staff and developed an electronic bidding protocol for use by the Illinois Department of Transportation for public construction bid-lettings*Directed the negotiation and administration of 150 collective bargaining agreements*Led an organization with an operating budget of $19.4mm and 74 full-time professional staff Show less

Implemented the rollout of the economic development/land use planning agency for the State of South Dakota*Developed the strategic plan, hired and directed the professional staff*Lobbied successfully for more than $227mm in Federal grant-in-aid assistance*Administered the statewide Law Enforcement Assistance Administration “block grant” program

Assisted the Mayor of New Orleans on matters of finance and public policy. Responsible for the following areas:*Oversight of the French Market Restoration Project*City liaison to the Louisiana Domed Stadium Authority*City labor negotiator (on behalf of New Orleans Public Service Inc) with the International Teamsters and the Southern Motormen collective bargaining units

Doctor Of Law - Jd, Public Health

Ma, Public Administration, Finance And Public Policy