Patrick Blacketer Email & Phone Number

Bedford, Ia, Us

Shenandoah Ia

Administrator for all IT systems – Servers (HyperV, MS SQL DB, Atlassian (Confluence / JIRA / Plugins), Network, Environmental monitoring systems, security system, Pharma Lab instruments and test fixtures. Architect and Admin for hybrid Veeam backup environment for local and cloud backup.Application development and maintenance for multiple home-grown applications including digital scale interface to workstations (VB), scheduling software for stability testing (VB), and hundreds of spreadsheet macros. In the last 18 months I have upgraded most of the IT and Laboratory infrastructure from planning, implementation, and administration. These upgrades included AD, DNS, DHCP, File servers, backup servers, and Application servers. These changes have reduced downtime and incidents by approx. 50% and added much needed reliability and recoverability to our backup infrastructure. I am responsible for the technical portion of transforming the company from paper based to digital in a highly regulated FDA environment. Currently developing in JIRA and Confluence to eliminate many of the spreadsheets and applications we use to achieve more scalability, reliability, and traceability.

Shenandoa Ia

Atlassian (40%)JIRA / Confluence implementation for Internal IT / External Customer Service Desk, Manufacturing Inventory, and Preventative Maintenance scheduling. Planned and implemented all phases including setting up server / SQL DB infrastructure, VMs for JIRA and Confluence, all workflow design, plugins installation, configuration, permissions, etc. Much of the focus has been to enable FDA compliance for highly regulated industry (Pharma). Plugins - Comala Workflows, Comala Publishing, JIRA Workflow toolbox, Gliffy Diagrams, SU, and others.IT (30%) Supporting Windows server and network infrastructure, phones, lab instruments, and Reese environmental monitoring service. Software Development (30%)Provide software development / maintenance support for manufacturing and QA. Primarily VB.net / SSRS

Wichita Ks

Remote Office - Bedford Ia

Scrum Master- Scrum Master for 8-person development team implementing web driven Metrics dashboards for the entire eSeries organization.- Manage scope, schedule, backlog, motivate team, remove road blocks.- Work with Product Owners to determine requirements, priority, content.Project Lead - Atlassian- Project Manager leading 15-member team from 6 different departments. We are responsible for eliminating as many of the disparate software tools in use today with the Atlassian tool suite.- Requirements Gathering / gaining consensus from key Stakeholders- Develop implementation plan and create Epics, user stories, tasks.- Removing roadblocks, enabling team to make progress.- Host daily SCRUM meetings with sub teams and weekly with sub team leaders.

Wichita, Kansas Area

- Managed team of 30 engineers including interviewing, hiring decisions, mentoring, coaching,- Built one of the highest performing and trusted teams in the company by making good hiring decisions, leaning out processes, and setting high expectations for myself and my team.- Responsible for $1.5 Million annual budget.- Realized $150K per year in cost savings related to equipment swap process negotiated with vendors.- Led successful Zero Day Currency project to develop, implement, and document a process to coordinate product releases across , engineering, marketing, Manufacturing, and sales.- Equipment purchasing, inventory control, equipment lifecycle management. - Led 2-year project that systematically introduced process changes to reduce cycle times from 6 months to 1 month with no negative impacts to quality. - Led interview teams to conduct over 100 interviews for my department as well as other teams.- Worked with outside teams and organizations to help improve their performance as it related to interactions with my department. (Support, quality, marketing, etc). - Developed automated reports to measure product quality and identify trends that need to be addressed.

Wichita, Kansas Area

- Responsible for technical leadership and project management for approximately 30 engineers working on a significant number of projects concurrently.- Equipment procurement, inventory control, equipment lifecycle management, equipment database administration.- Led effort to implement RFID tagging of all capital equipment.- Process champion for Interop team. Refined and documented entire end to end process for the team.- Weekly meetings with vendors, OEM customers.- Internal and External customer support for critical issues.- Created automated status reports and metrics to identify both positive and negative trends that help drive decision making process.- Extensive interaction with large OEM customers, partners, and Vendors.- Direct customer support as well as handling escalations from other teams that required my team’s expertise.- Interoperability testing and debugging of Windows server platforms using HBAs, CNAs, switches, etc to interoperate with our eSeries Storage.- Extensive debugging in Windows including some OS kernel debugging, along with iSCSI and Fibre Channel protocols.

- Team lead for 10 engineers that performed Failure analysis of defective components from customers, OEMs, & production line to sufficient depth for corrective action tobe identified.- Participated in and led Design of Experiments, TQM, Six Sigma, and Lean projects inpartnership with manufacturing, quality, and supply chain departments.- Attain Six Sigma Green belt certification through company training.- Provide corrective action recommendations and implementation including RFCs &CLCAs.- Weekly meetings with OEMs to update them on key failures.- Systematic analysis of trends to improve manufacturing yields and overall quality.- Assisted in initiative to eliminate single source suppliers.- Created all the SLAs for the Failure analysis team.

Mba, Business Administration, 3.85

Activities and Societies: Worked Full-time while attendingGraduated with High Honors

Aas, Mechanical Engineering Tech

Original Mech Tech Program at Clarinda Campus.

Bseet, Electronics Engineering Technology

Activities and Societies: Worked Full-Time while attending