Patrick Blair Email & Phone Number

San Francisco, California, Us

Seattle, Wa, Us

● Lead technical customer relationship for a subset of business units for a Fortune 10 customer.● Educating stakeholders and architecting solutions for AWS’s most strategic customers to speed up their adoption of cloud services and transform their use of technology with multiple products and services across all of the AWSplatform.● Provide solutions to customers using technologies across the entire AWS platform, enabling complex migrations anddesigning architectures to include various managed services across multiple technical domains, including big data andAI/Machine Learning..● Trusted advisor in the design, architecture, and enabled the implementation of multiple global scale applications for aFortune 10 customer; both cloud native and migrated from on-premises data centers.

Seattle, Wa, Us

● As a secondary role, serve as the senior leader for AWS supported DeepRacer events and customer engagements across the U.S. and Canada. Connect with customer executives and engineers through DeepRacer events to drive the growth of AWS AI services. Direct working relationships with DeepRacer and AI service owners and executives.● Create new training and certification frameworks, role guidelines, and leadership paths to support better event execution and crew training, resulting in a significant CSAT improvement across customers and employee volunteers. Disseminated this world-wide in 2023 across EMEA & APAC in collaboration with a global team.

Seattle, Wa, Us

• Led technical customer relationships for a territory of enterprise state and local government customers.• Educated stakeholders and architected solutions for various state and local government and K-12 education customers to speed up their adoption of cloud services and transform their use of technology with multiple products and services across all of the AWS platform. Successfully enabled 1000% growth in a Midwest enterprise territory over a 3-yearperiod.• Provided solutions to customers primarily around compute, storage, and networking technologies; as well as supportingcomplex migrations and designing architectures to include various managed services across multiple technicaldomains.• Responsible for supporting account managers in all parts of the sales cycle at the enterprise level, including providingcustomer demos, building proofs-of-concept, performing customer immersion days, and earning trust by helpingcustomers scale services and reduce costs, particularly when affected by the COVID-19 pandemic.

• Lead Engineer / Platform Architect for Infrastructure and Security Team, working on projects ranging from physical infrastructure, server and network virtualization, storage, and coordinating a major data center migration project.• Managed, prioritized and assigned infrastructure tasks across the team, related to new efforts, ongoing maintenance, and various projects.• Started setup and proof-of-concept testing for various environments hosted in Microsoft Azure.• Architected complete rebuild of VMware virtualization environment for better cost efficiency/performance.

Lemont, Il, Us

Led project to transform IT services delivery across the lab by introducing an Infrastructure as a Service (IaaS) managed private cloud that allows for on-demand self-service provisioning.Modernized virtualization infrastructure by rolling out new hyper-converged systems in a new datacenter and restructuring services to make them highly available across the entire campus.

Chicago, Il, Us

Responsible for day-to-day operations, maintenance, administration, and systems engineering for all aspects of a VMware environment that supports large numbers of tier 1 and lower applications for one of the largest airlines in the worldInaugural member of newly created VMware Operations team, developed and implemented multiple policies and procedures for all virtualization operations across a very large enterprise environment (over 1200 hosts and more than 20,000 virtual machines)Rebuilt and re-implemented vRealize Operations Manager across the entire environment, allowing for better resource/capacity planning, management, right-sizing, and workload monitoring across multiple VMware environmentsPerformed hardware troubleshooting and diagnostics using HP c7000 blade chassis, various generations of HP blade server hardware, and managing hardware profiles and settings through HP OneView as well as setup and maintenance of OneView environmentImplemented environment-wide policies for VMware patching and upgrades using vSphere Update Manager to set and remediate baselines for hosts running ESXi 5.1-6.5 before conducting patching of all applicable hostsActively managed business-critical Horizon View environment with thousands of users, conducting troubleshooting, maintenance and upgrades as neededFully automated the rollout of vCenter Appliances at remote airport locations around the world, allowing for uniform configuration and management throughout the environment utilizing shell scripting, docker containers, and PowerCLIArchitected the online migration of multiple large scale datacenter environments from Windows vCenters 5.5/6.0 to Linux vCenter Appliances 6.5, involving thousands of virtual machines and hundreds of hosts, while simultaneously redesigning the environment

Chicago, Illinois, Us

Supported, maintained, and engineered a diverse Red Hat Linux (5,6,7) & Solaris (8,9,10) environmentCompleted major reorganization and rebuild of VMware environment, establishing best practices and greater performance and reliability for virtual systems across 4 sites across the United States with over 500 virtual machines and 25 hosts - upgraded from VMware ESXi 5.1 to 5.5 and then 6.0Implemented VMware Operations Manager, allowing new practice of active virtual infrastructure management and monitoring to maximize use of environment while lowering operational expendituresManaged various aspects of web infrastructure, including Oracle Weblogic and ATG e-commerce, Apache httpd instances, Brocade ADX Load Balancers, Arista iSCSI Network Switches, and Dell Server/Storage HardwareCoordinated infrastructure-wide program to reduce technical debt by performing various upgrades to systemsAssisted with an ongoing DR readiness and datacenter migration program, tracking services and dependenciesInitiated and led project to migrate major e-commerce website between content delivery networks, vastly improving site speed, security, and providing significant overall cost-savingsActively worked on implementing infrastructure automation and orchestration using VMware and SaltStack, as well as introducing environment-wide configuration management using SaltStack

New York, Ny, Us

Responsible for supporting and administering multiple extremely large and diverse customer networks at an L1/L2 level for physical and virtualized Unix and Linux systemsSupported Operating Systems: Red Hat Enterprise Linux, CentOS, Scientific Linux, and SolarisAnswered proactive monitoring alerts and dispatches regarding all aspects of server, OS, and application health and performanceWorked with VMware vSphere/ESXi and Gemfire, Apache Tomcat, MySQL and Oracle Databases, Splunk, F5 (BIG-IP) Load Balancers, and Nagios, among other technologies, to support very large enterprise clientsAssisted with establishing and documenting standard operating procedures for various situations

Chicago, Il, Us

Supported Virtual/Dedicated servers running CentOS & cPanel/WHM for clients around the worldMaintained and organized data center space, building, provisioning, upgrading, and troubleshooting both internal and client hardwareWorked with Virtuozzo/OpenVZ, Nagios, Idera/R1soft, Chef, IPMI, and Cacti, among other technologies, to support internal and client systems in a diverse network environmentConfigured and debugged various software in a web hosting environment on client servers, including Apache, MySQL/MariaDB, PHP, Exim/Dovecot/Postfix, iptables/CSF, LiteSpeed, Varnish, Tomcat, and NginxAssisted internal infrastructure team with various tasks, including SAN deployment/management, network infrastructure management/troubleshooting with Cisco/Juniper/Brocade hardware, and setup of hardware for Ceph distributed storage solution

Bachelor Of Arts (B.A.), Criminal Justice/Police Science

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

High School Diploma