Patrick Boland Email & Phone Number

Athlone Co Westmeath

• Validation of databases for a specific industry spanning multiple countries.• Implementing effective data quality checks to safeguard the integrity of data and successfully achieving all client deliverables.• Developing strong working relationships with international colleagues across multiple functions.• Strong focus on achieving set deliverables which includes, immediate incident reporting, and appropriate communication of data issues – seeing them to a successful conclusion.• Testing of in-house applications post changes, e.g. in project environments, to ensure continuity of performance.

Shannon Co. Clare

• Provide Support for new applications including SAP and other business applications (incident & request fulfillment).• Escalation to central teams as well as external service providers. • User Management. • Ticket Management. • Test management (regression testing). • Applications Monitoring/Reporting (KPIs) .• Maintain Operations Documentation (Knowledge DB, manuals).• Support for Change Management Process. • Support for End user Training. • Working with International Teams.• Support for cross-functional Projects.

Galway

• Based at the information desk with responsibility for the provision of advice relating to aspects of Social Welfare claims and entitlements to members of the public.• Recording of information pertaining to current claims.• General clerical duties.

Dublin

• Scanning and collating of sensitive/confidential documentation for each department within the company.• Processing of data requests and retrieval of files from archives.• Recording file movements and statistical data onto computer system.• Daily update and maintenance of computer database.• Scanning and indexing of incoming documents.• Training and induction of new staff (including temporary staff).

Dublin

• Processing of data requests and retrieval of files from archives.• Recording file movements and statistical data onto computer system.• Daily update and maintenance of computer database.• Training and induction of new staff.

Dublin

Bachelor Of Business (Hons) In Business Computing, Business Computing

Bachelor’S Degree, Bbs (Hons) In Business Computing, 2.1

A four year degree combining Information Technology and Business subjects. Modules studied: • Financial Accounting • Business Organisation.