Senior Transportation Analyst
Current• Managed 3rd party transportation for the consumer products division of 3,500 shipments annually• Gathered and analyzed data for cost savings resulting in $500,000 savings over a 12-month period • Planned, sequenced and tendered multi-stop, time sensitive, large customer shipments to contracted carriers• Assisted in dock scheduling for Darigold production plant locations• Planned, tendered shipments using Oracle Transportation Management (OTM) routinely resulting in more than a hundred transactions per week• Ran daily queries to plan, sequence, tender shipments to large multi-product customers throughout geographically dispersed regions• Initiated channels to facilitate two-way communication and call back ability for delivery related inquiries• Tracked and traced delayed/exceptions shipments • Independent thinker to troubleshoot, resolve issues related to On time Delivery (OTD) • Performed User Acceptance Testing for system updates in OTM resulting in critical system feedback to improve operations• Comfortably navigated more than 30 attributes to pin-point, update information to correct failed shipments • Liaised with both internal and external stakeholders to resolve issues in a cost effective and timely manner, resulting in minimal delays to end customers• Demonstrated superior interpersonal and customer management skills in addressing issues and deescalating conflicts to achieve transportation goals• Utilized superior skills in translating multiple, high-priority, competing demands and requirements to prioritize and resolve the most time-critical issues • Demonstrated superior proficiency in multiple communication mediums (email, phone, in-person) enabling effective interactions and quickest recognition and resolution of transportation issues