Como Project Manager em uma DMC, fui responsável por planejar e executar eventos e viagens personalizadas. Isso incluía a elaboração de cronogramas e orçamentos, a negociação com fornecedores locais, como hotéis e transportadoras, e a coordenação de toda a logística envolvida. Meu papel exigia uma comunicação constante com os clientes para garantir que suas expectativas fossem atendidas e resolver quaisquer imprevistos durante a execução dos projetos. Essa experiência me permitiu desenvolver habilidades em gestão de tempo, negociação e atendimento ao cliente.

As the owner, manager, and head of the purchasing department for a Mexican restaurant, I wore multiple hats to ensure the smooth and successful operation of the business. I oversaw all aspects of the restaurant, from menu development and staff management to financial planning and customer service. In my role as a manager, I ensured that daily operations ran efficiently, maintaining high standards of food quality and service while fostering a positive work environment for my team.In the purchasing sector, I was responsible for sourcing high-quality ingredients, negotiating with suppliers, and managing inventory to ensure that we always had the necessary supplies without overstocking. I developed strong relationships with local suppliers to obtain the freshest ingredients at the best prices, which helped in maintaining the authenticity and excellence of our dishes. Additionally, I managed budgeting and cost control to maximize profitability while maintaining our commitment to quality.Being deeply involved in every facet of the restaurant allowed me to stay attuned to both the operational and strategic needs of the business, ensuring that our customers enjoyed an exceptional dining experience with every visit.

As an Assistant Organizer for a hospitality company, I provided crucial support in coordinating events, managing logistics, and ensuring seamless operations. My responsibilities included assisting with the planning and scheduling of events, liaising with vendors and suppliers, and maintaining detailed records of all activities. I worked closely with senior organizers to ensure that all events were executed flawlessly, from setting up venues to coordinating transportation and accommodations. My role also involved handling client communications, addressing their inquiries and concerns promptly to ensure high levels of customer satisfaction. This position allowed me to develop strong organizational, communication, and multitasking skills in a fast-paced environment.