Patrick Bourke Email & Phone Number

Ashburn, Virginia, Us

DevOps projects on Microsoft Azure and AWS cloud platforms. Senior midrange unix and linux support to projects and level three incident escalations for solaris, Red Hat linux and VM’s in production run environments for platinum customers.

Gogarburn, Gb

• Provide Tivoli expertise and skills to assist with BAU ITM infrastructure upgrades to ITM 6.30 FP 06, to server infrastructure components running on RedHat Linux and Windows 2008.• Upgraded ITM agents (over 2000 agents deployed in DEV/TEST and Production environments) to latest versions for Linux and Windws OS Monitoring capabilities• Upgraded all ITM Log File Agents to latest fix levels on RedHat Linux and Windows Servers• Working individually and as part of the systems monitoring team to define and gather project monitoring requirements. Development of ITM monitoring solutions, and implementation to DEV. TEST and Production releases utilizing established change management procedures, maintaining and creating solution documentation in line with project delivery and support tasks.• Created proof of concept designs, testing practices and mentoring of team members of new ITM features to provide automation and ease of management for ITM agents and monitoring.

Paris, France, Fr

• Design and configuration of a systems management architecture to facilitate the management of IBM Middleware components in a new project• Provide Tivoli expertise and Netcool/Omnibus skills to configure a new Tivoli monitoring infrastructure• Developed monitoring solutions for WebSphere MQ, WebSphere Message Broker and Datapower Appliance monitoring, utilizing out of the box ITM situations and creating bespoke situations.• Designed and configured failover within site and across site boundaries for ITM Agents, ITM HUB, REMOTE TEMS and TEPS configuration and across firewalled zones for Development, Test and Production infrastructure components.• Integration of events to ServiceNow incident management system

• Designed and implemented the migration from TEC Log File Adapter infrastructure to ITM 6.3.0 Log File Agent – TEC replacement program.• Created new log file formats to match additional log file monitoring requirements.• Created ITM monitoring situations to forward events to the TEC (Tivoli Event Console) replacement console to Interlink BES/ASI infrastructure smart views for support groups.

• Tivoli development and systems management support specialist working for a global organization (IBM), responsible for carrying out incident and problem determination, working as part of a support team delivering world-class service to IBM customer (DEFRA).• Knowledge of planning, deployment, configuration and BAU maintenance of Tivoli Monitoring ITM 6.x, ITCAM for WAS & MQ, TEC 3.9, AIX in HACMP clusters, BASH. KORN shell and Perl scripting.• Additional experience with Tivoli Framework 4.1.1, Tivoli Configuration Manager, NetView, Netcool/Omnibus, BlueCARE, IBM Endpoint Manager (was BigFix), and Tivoli infrastructure components hierarchy on Windows Server, Unix and Linux environments.• Deployment and configuration of ITCAM Agents including IBM monitoring for Microsoft Applications, IBM Monitoring for Virtual Environments, IBM Monitoring for Databases (DB2, Oracle, MS SQL), ITM 6.3.0 OS Monitoring Agents for deployment and support.

Gogarburn, Gb

• Provide Tivoli systems management expertise and advise supporting Tivoli Management Framework v.4.1.1, IBM Tivoli Monitoring v6.2 and Tivoli Security Firewall Toolkit for DMZ traversal. • Assist with the migration of Tivoli endpoints off Gateway Proxies into the main Tivoli Framework estate. • Install and configure IBM Tivoli Monitoring agents and extended agents on Windows 2003/2008, Aix 5.3, Solaris 10, and Red hat Enterprise Linux 4/5, HP UX 10/11 Server environments.

Toronto, On, Ca

• Provide Tivoli systems management QA capability, expertise in Tivoli systems management products including Tivoli Enterprise Manager (Big fix) and Netcool/Omnibus 7.3 installation, configuration and testing. • Assisted with IBM upgrade of big fix to Tivoli Endpoint Manager V8.2 including testing all infrastructure components servers, consoles, relays, agents and fix lets subscriptions for Unix and windows patching for compatibility and integration. • Write and execute test plans for functional, unit and release testing, performance metrics and regression testing. • Ability to test all delivered systems management capabilities including application and system monitoring, software deployment and configuration management. • Extensive experience developing scripting in Perl, Windows batch and Unix/Solaris Korn shell. • Provide 3rd level support to integration test teams, product developers, third parties and customer support. • Utilise test case planning and execution with HP Quality Centre 11

Toronto, On, Ca

• Provide Tivoli systems management development and expertise in the Transactions Platform Group. • Build, deploy development and testing systems for Thomson Reuters Transactions central servers based on Window Server 2003, Windows Server 2008 and Solaris 10. • Package application releases and patches using Tivoli Configuration manager and Tivoli Provisioning Manager technology. • Developed a big fix for patch management solution delivered by a new global systems management infrastructure. • Write and execute test plans for release testing, performance testing and regression testing of server builds and systems management capabilities. • Ability to test all delivered systems management capabilities including application and system monitoring, software deployment and configuration management. • Develop scripting written in, Perl, Windows batch and Korn shell. • Provide 3rd level support to integration test teams, product developers

Jp

• Provide Tivoli development expertise for customer accounts. • Provide architectural design, development, implementation and test plans both high level and detailed project documentation. • Produce technical Tivoli systems management solutions to customer project requirements, utilising the Tivoli Management Framework v4.1.1, ITM v5.1.2, TEC v3.7.1 and log file adapter configuration to manage a large distributed estate of Windows Server 2003 systems

Brentford, Middlesex, Gb

• Provide technical assistance with current Tivoli projects – client onsite working at the Royal Bank of Scotland. • Development and Integration testing of monitoring solutions for IBM FAStT Storage Manager within an existing Tivoli environment, specifically IBM DS4000 storage subsystem controllers

London, Gb

• Develop a new Tivoli infrastructure based upon latest Tivoli Framework v4.1.1. • Assist with architecture, testing and implementation of the Tivoli solution based upon Tivoli Configuration Manager V4.2, Tivoli Enterprise Console v3.9, Tivoli Monitoring v5.1.1. Provisioning of systems management solutions to monitor and manage IBM pseries LPAR’s within the initial project phase with Wintel and Citrix as a later implementation phase.

Edinburgh, Scotland, Gb

• Provide technical lead and assistance with upgrading of the Tivoli management Environment. • Production of systems management architecture documentation, planning, testing and implementation for projects to utilise Tivoli monitoring (ITM). • Development of systems management solutions to monitor and manage IBM WebSphere (z/OS, Intel and UNIX) application servers fronted by Microsoft IIS servers, across complex integrated application environments.

To assist in the day to day running and upgrading of the Tivoli management environment to supported Tivoli product versions, Framework 3.7.1, Distributed Monitoring v3.7 classic edition, TEC v3.7, IBM Tivoli Monitoring v5.1. Provide assistance with problem and change management for new implementations of Tivoli products.

Armonk, New York, Ny, Us

Working with IBM (ITSO Residency) to create material for small to medium business Startnow programme for Data Storage (Tivoli Storage Manager v5.1.5, IBM Content Manager for Lotus Domino v8, IBM Content Manager for Microsoft Exchange v8) and IBM Tivoli Monitoring v5.1.1.

Vevey, Ch

Provide technical consultancy and assistance with the testing and deployment of a systems management solution within their client base. Core Tivoli technologies including Framework v3.7.1, TEC v3.6/v3.7, Distributed monitoring 3.7, Software Distribution v4.0/v4.1, Inventory v3.6.2/v4.0 with integration to Tivoli Service Desk v6, and NetIQ. Solution design to provide management of Windows 2000 platform, Exchange 2000, and active directory. Delivery of a tested pilot and pre-production environment for a global project roll-out.

Dubai, Ae

Senior consultant responsible for the design of enterprise systems management solutions. Rapid deployment based on core v3.6.x Tivoli technology and ‘Best Practise’ approach and methodologies. Work closely with Tivoli business consultants and client to define project scope, training and hardware planning and costing for proposals. Review and authorship of technical and project documentation. Develop deployment and implementation teams based on interviews and experience. Assess the strategic needs for Tivoli products, integration and services with all parties.

To provide assistance with the design, implementation and deployment of a network and service management solution. Delivering real-time correlation, root-cause and impact analysis, and service level reporting utilising the Trinity suite of products.

Armonk, New York, Ny, Us

To provide assistance with migration from Tivoli Framework v3.2.x architecture to v3.6.x design, technical assistance and review of TivoliProjects. Core Tivoli technology, consisting of Tivoli Framework v3.6.1,Distributed Monitoring v3.6.2, Enterprise Console v3.6.1, Manager for Domino v2.x, Software Distribution v3.6.2 and Inventory v3.6 deployed on AIX 4.3.3 and Windows NT v4.0 SP 5 Endpoints. Redesign of SLA reporting mechanism to replace Lotus Notes View (no longer supported product), by defining key Domino metrics and aggregation methods using output gathered from custom monitoring scripts.

East Point Business Park, Ie

To perform a review of current Tivoli infrastructure and recommend changes to the operational environment feeding into a new piece of re-design work. Providing integration and solution advise for migration to a fully deployed v3.6 architecture to utilise Manager for MQSeries, Manager for Oracle, Manager for SuitSpot and Manager for NT.

Massy, Île-De-France, Fr

To provide architectural design, technical assistance and review of Tivoli Projects. Core Tivoli technology, consisting of TME Framework v3.6.1,TME Distributed Monitoring v3.6, TME Enterprise Console 3.6.1, Manager for Domino v2.0 deployed on Windows NT v4.0 SP 5 Endpoints, and interfacing to Tivoli Service Desk v6. Backup solution built upon Legato Networker for NT and integration with TME 10 solution.

Copenhagen, Capital Region Of Denmark, Dk

Providing systems and network architectural design, integration and review of projects utilising point and enterprise solutions. All Tivoli core technologies, consisting of TME 10 Framework v3.2, TME 10 Distributed Monitoring v3.5.1, TME 10 Enterprise Console v3.1.1, plus modules mostly v1.x (including Module for Domino Notes v1.5), Tivoli Decision Support v2.0 and Guides (Event Management Guide). Network management based upon TME 10 Netview v5 to monitor Cisco routers and switches. Enterprise backup solution built upon ADSM.

London, Gb

Protek Consultant role advising on TME 10 Inventory v3.2 design and implementation, and re-design of TME 10 Software Distribution v3.2 design and implementation. Detailed design documentation and architectural reviews. Planning for deployment and implementation changes and support.

To design a systems management solution based on Tivoli TME to manage a worldwide implementation of Lotus Notes across the enterprise. Provide the technical lead in all stages of design, planning, testing and implementation of the enterprise management solution. Tivoli management solution implemented on RS6000- (AIX-4.2.1) and Windows NT Server v4.0 platforms. 800 servers deployed within USA, Europe and Asia in a two - tier Tivoli Framework environment to provide central administration and management. Tivoli components deployed: TME 10 Framework v3.2, Distributed Monitoring v3.5.0, Software Distribution v3.1, and Software Installation Service v1.0, Module for Domino v1.5, T/EC v3.1and Netview for AIX v5. Service provision hand over to IBM, Raleigh USA.

To scope, implement and support Novadigm/Amdahl EDM (Enterprise Desktop Manager) environment comprising a client/server based software distribution and desktop management architecture.Involved in the strategy, planning, testing and implementation stages of EDM to enable an enterprise management solution for Windows NT workstations configured with a standard operating system and core applications suite.

London, Uk, Gb

To design, implement and support Tivoli TME environment comprising Windows NT Servers in UK, Continental Europe and Middle East. Involved in the strategy, planning, and testing and implementation stages of Tivoli TME to enable an enterprise management solution for Windows NT.Supporting systems in USA, Europe and Asia to resolve common problems and create common platform solutions for both VAX/VMS on Alpha and Windows NT on Intel and Alpha platforms.

Toronto, On, Ca

The implementation and support of all systems connected to the internal electronic communication network and sites covered by remote site management. Co-ordination of activities for the internal electronic communication network and perform information support and assistance as required. Systems comprising of 34 nodes comprising standalone and clustered VAX/VMS systems within London, Continental Europe and Middle East and Africa.

Toronto, On, Ca

Assisting with the provision of change, project, problem and system management support to Technical Operations. Assisting with the support and organisation of all required software and hardware releases to operational systems. Provide a Systems Management function with out-of-hours support via telephone and on-site as required.

Toronto, On, Ca

Installation of layered products and in-house written software products. Perform problem determination, resolution and reporting to both management and development teams. Schedule work, so as to utilise resources to the best effect. Perform administration, design and performance tuning of the online Textline Database. Involved in the design of training courses for other members of the Department. Appraise Trainees, Operators and System Operators. Provide and maintain operational procedures for database updates corrections and backup procedures. Assist by liasing with engineers when there are hardware problems, repairing or recovering databases and operating systems from archives.

Management and BAU operations support for in-house historical databases based upon ‘Status’ running on VAX/VMS 11/780 and PDP 11/70 mini computers. Configuration and support of telecommunications modem equipment and protocols. Supporting DECnet phase 4 & 5 networking with migration to TCP/IP and Wellfleet Routers and Bridges. Responsible for backup and recover strategy for all managed servers, databases and data held on external replaceable magnetic disk cartridges. Programming in DCL (Digital Command Language) for systems programming including VAX/VMS internals, clustering and operational changes where required. VAX Internals and OpenVMS Systems Management, DCL and VAX Cluster training completed. Knowledge of VAX 6000, MicroVAX 4000 series servers, Star Couplers, and Alpha platforms, Storageworks and ATL technologies.

Computer Science

Computer Studies