Patrick Brainard Email & Phone Number

Ontario, California, United States

• Responsible for retail parts sales to independent servicers and operators, fast food chains, resorts and entertainment venues.
• Sales of $500K annually of replacement parts for repair of restaurant equipment.
• Improved inventory utilization by providing inventory analysis and reports to regional and corporate management used to reallocate parts to best warehouse locations.
• Modified inventory control tools to reduce time needed to reorganize warehouses in the western region.

Irwindale, California, United States

• Managed parts sales department and warehouse group for the Los Angeles area branch location.
• Improved inventory counting process using barcode technology and tools, reducing time to perform counts by 50% for warehouse staff and field technicians.
• Team leader for annual warehouse inventory count. Responsible for all phases of project from initial planning to final audit. Exceeded inventory accuracy goal of 95% every year with results ranging from 97% to 98%.
• Improved inventory availability using sales analysis data and revising order points to maintain appropriate stock levels for technicians and customers.
• Reorganized warehouse layout to improve workflow processes and floor space utilization.
• Provided IT support for local users and corporate IT department, including operating system and application migration projects.

Ontario, California, United States

• Managed service department of 6 customer service/dispatch team members and 20 field service technicians.
• Improved response time to customers and reduced technician travel costs by working with scheduling and dispatch groups to optimize service technicians’ daily assignments.
• Resolved service issues with customers and reviewed corrective action with service technicians to improve future service responses.

Chino, California, United States

• Directed activities of 4 member engineering group including, new product development, product customization and manufacturing support, in addition to Project Engineer responsibilities.
• Worked with sales department and customers to develop product specifications for new and customized products.
• Developed and presented product training sessions for customers, service agencies and sales team.
• Provided Sales Engineering support for industry trade shows and sales calls to customer locations.
• Provided company wide IT support.

Chino, California, United States

• Produced test documentation and performed product testing for UL and NSF product listings.
• Prepared manufacturing documents for new and customized products.
• Performed first article and quality control inspections on products before shipping to customers.

Canoga Park, California, United States

• Member Technical Staff and Team Leader
• Generated software used to perform acceptance testing of line replaceable units for International Space Station power distribution system.
• Created test requirements validation documentation for test station hardware and software.
• Provided oversite of test equipment fabrication to ensure proper software and hardware integration.

Covina, California, United States

Certificate Of Achievement, Cisco Networking

Completed classes for Cisco CCNA and CCNP Examination Preparation.

Electronics

Completed course study for electronics technician