-Develop the product vision, strategy and implementation of $60M+ strategic modernization initiative to streamline the product development process improving the user and customer experience-Lead and manage product roadmap development to prioritize, plan, and communicate across 4 client health plans to ensure leadership and resource alignment for successful product implementation and adoption-Collaborate with multiple teams across multiple clients to identify needs and expectations to support solution design-Manage vendor contract negotiation including budget, plan, and deliverables to ensure vendor delivery aligns to expected client value and outcomes-Communicate product vision and strategy across clients explaining expected value based on an expert understanding of each client’s needs, goals, and challenges to optimize the customer journey and address financial pain points-Drive and monitor delivery efforts within and across multiple clients and projects to ensure delivery of outcomes on-time and on-budget

•Lead and manage business process re-engineering to develop a formal, ongoing Product Lifecycle Management (PLM) process to be more agile, disciplined, and consumer-centric.•Develop and manage the CareFirst agile transformation to align with business and establish joint accountability between IT and business to optimize current business and diversify revenue streams.•Identify and select new technologies to streamline workflows and improve efficiency both for IT and business processes to reduce manual workflows and build a robust technology and services foundation across CareFirst.•Analyze and recommend business cases and activities that drive positive financial impacts, business agility, and resolve emerging and ongoing issues.

•Provide oversight and guidance to 50+ projects worth over $65M within the strategic corporate initiative portfolio to ensure projects deliver on-time, on-budget, and meet the strategic goals and vision of the corporate initiative portfolio. •Manage the governance of full project management life cycle and software development life cycle for the implementation of highly complex, large scale, strategic IT and Business Corporate Initiatives within a Platform of the Long Range Strategic Plan•Lead and manage the development and pilot of the Agile methodology, including the development of policies and procedures across governing bodies, to ensure Agile projects meet CareFirst auditability and project management standards.•Review and edit project charters for each strategic corporate initiative to aid project managers and project sponsors across the company in producing concise, meaningful, and of the highest quality documents to create early stakeholder buy-in and funding.•Guide and manage the annual planning process for all four business areas and two IT divisions for chartering, estimating, and annual plan creation to aid all divisions in requesting and receiving necessary funding to meet their strategic goals for the upcoming year.•Manage all aspects of the project/program management of a Corporate Initiative, which may include: cost benefit analysis, work plans, functional and technical designs, and implementation.•Provide weekly feedback to the Vice President and Senior Director of the PMO identifying at risk projects to ensure Senior Leadership is aware of issues and potential solutions to resolve problems and prevent future risks.

•Lead and manage a $2.7M Corporate Initiative with 100+ stakeholders to file CareFirst’s Affordable Care Act Individual and Small Group plans, obtain regulatory approval, and ensure the approved plans are available for enrollment and claims processing.•Develop and lead weekly presentations to the CEO of CareFirst identifying important updates and developments related to Health Insurance Exchange activity and new regulations.•Lead and participate in weekly and ad hoc communications with various regulatory and government agencies to develop and foster relationships that assist CareFirst in creating working relationships with external entities.•Analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigating action based on stakeholder input and agreed upon expected impacts.

• Lead and manage the efficient collection and submission of required data and other information to the various state-based, partnership and federally facilitated exchanges for Issuer and QHP certification within the required timeframes.• Gather, document, review and implement the requirements necessary for the successful completion of the Issuer and Qualified Health Plan (QHP) certification process for any state-based, partnership or federally facilitated exchange in CareFirst's service area• Lead and manage at an expert level with the review, analysis, and evaluation of federal and state laws related to Issuer and QHP certification to develop solutions that solve the most complex technical and/or business issues and incorporate and communicate any changing requirements to ensure timely filing and certification• Establish and maintain auditable business policies, processes, and controls for the efficient collection and submission of data and other information to the various state-based, partnership and federally facilitated exchanges• Define internal standard operating procedures and ensure they are approved and in place and develop training for internal stakeholders to understand and follow processes and procedures• Work with various government agencies with oversight/management accountabilities for Exchanges and internal stakeholders for the efficient collection and submission of required data and other information to the various state-based, partnership and federally facilitated exchanges for Issuer and QHP certification within the required timeframes.• Provide mentoring, guidance, and insight on the Plan Management process to ensure the successful transition to future business owners.

• Provided in-depth analysis to the CEO of the largest health insurance plan in the Mid-Atlantic and his direct report on the current and expected future-state of the Exchanges and their likelihood of success based on detailed testing of the available functionality to issuers and consumers prior to and during open-enrollment.• Participated at an expert-level on daily meetings with the CIO and other Senior Management providing updates on Exchange activities and key functionalities to aid in the preparation of materials to the CEO and Board of Directors.• Analyzed, defined and interpreted all legislative regulations to communicate to internal stakeholders and Senior Management regulatory changes and the resulting operational, technical, and financial impacts on the business and the business’ ability to operate in the new environment.• Gathered, documented, reviewed, and communicated requirements with internal and external stakeholders to establish and maintain auditable business policies and processes to ensure the successful completion of compliance and certification documents for participation on the Exchanges in CareFirst’s service area.• Led and participated at an expert-level with the review, analysis and evaluation of external mandates to develop solutions that solve the most complex technical and/or business issues.• Worked directly with Senior Management to provide weekly analysis of external regulations and guidance pertaining to the Affordable Care Act with special emphasis on Exchanges and the projects to internal stakeholders operating under the $66 million Health Insurance Exchanges Program.

•Created a “Straw Man” to understand current gaps in federal and state regulations surrounding PPACA.•Presented current federal and state regulations regarding PPACA and the Exchanges to company stakeholders in a holistic, digestible manner.•Worked with a team to understand the technical, operational, and financial impacts of PPACA regulations and prepare for the implementation of Exchanges in 2014.

•Led the rewriting of the Annual Consolidated Report survey which is the primary document used for data collection from Archdiocesan parishes. •Gathered requirements from external and internal sources to identify edits, changes and updates necessary to streamline the data collection process and create a more user-friendly survey.•Analyzed school test scores for Archdiocesan schools as well as the surrounding public schools to understand how the Archdiocesan schools performed compared to nearby public schools and to help formulate marketing plans for Archdiocesan schools.

•Produced quantitative and qualitative analytical research reports covering economic events, capital markets, bond markets, earnings announcements and company events. •Wrote reports on meetings with senior management of Transocean and NYSE Euronext. •Worked with two senior analysts on quantitative modeling of the movie theater industry to understand any possible opportunities for growth within the industry.