Patrick Bridgeman Email & Phone Number

Brentwood, Tn

• Responsible for proofing all printed materials from outside vendors and materials created in house.• Work directly with Account Management, Marketing, and Graphic Designer teams when printing needs arise.• Work directly with the Finance Department to create Supplier Invoice Requisitions for billing and receiving payment purposes.• Handles all printed materials that are received via mail for scanning purposes and placed in archiving database.• Acting liason for print and upper management to client base for all printing jobs.• Project lead fascilitating printing jobs for numeorus Onlife clients to meet specific deadlines.

Brentwood, Tn

• Responsible for being knowledgable of all components of the Onlife Health website to ensure customer satisfactory when members call in with questions pertaining to the wellness credit that OLH offers.• Work directly with health coaches, and sales staff of OLH to ensure quality customer service to make sure member’s needs are met• Responsible for updating data, the organization of calls on call sheets, support logs, and the assurance of accurate data if calls are pulled.• Direct correspondance with Account Managers regarding specific issues with OnLife Health members and also assisting with personnel trainings and develop detailed presentations. • Create IT tickets for resolve using JIRA systems when technical assistance is needed by members.• Troubleshoot technical issues regarding member’s web browsers, devices and mobile applications

Greater Nashville Area, Tn

• Maintained and developed a strategic process to encode commercial spots from outside producers or “in house” ones.• Performed minor editing of commercial spots in an effort to assure proper air schedule on the designated cable networks and other media devices. • Ensured commercials spots were in order by utilizing media software for commercials to show on the designated networks (I. e. CNN, ESPN, Weather Channel etc.). • Supervised and provided training to new employees on products, devices, and software used to encode commercials. • Assisted Account Executives in daily sales planning, corresponds with clients via email, telephone, and face to face interaction. • Managed and constructed sales orders in STRATA systems, data entry to assure the success of the salesperson.• Execute job duties in a high demand in a fast past environment • Demonstrated the ability to multitask while assisting multiple Account Executives.

Instructional Design In Online Learning, Educational, Instructional, And Curriculum Supervision, 4.0

Master Of Arts (Ma), Adult Education And Training, 3.8

English Language And Literature/Letters