Provide new Professional Service Business streams (e.g., individual resources to full PS Network Solutions) utilizing Network Software Analysis and Automation Processes to transform TDM/SONET networks to Circuit Emulation/Packet Optical Networks. Support Infinera Sales account teams applying consultative selling practices. Additionally, provide Professional Service technical and process solutions for RFx responses. Analyze win/loss business to maintain competitiveness within the market place.

Provide Professional Services Data IP, SONET/TDM and DWDM network solutions proposals. Apply consultative selling practices to present network solutions. Support RFI/RFP Professional Services solutions. Analyze win/loss business to maintain competitiveness within the market place.

Work with Tellabs Wireless Account Executives to provide business proposals to optimized wireless central office transport and core networks. Perform customer site visits to gain knowledge of central office configuration and propose value add Tellabs products and services solutions. Additional duties are to provide business cases to present to customers strong drivers for different solutions. Coordinated Operations and Marketing resources in the definition of new services for Tellabs.

Seek new business opportunities, evaluate viability, create delivery structure and go to market plans. Provide Professional Services Data IP, Packet/Optical Aggregation, Transport Metro & Long Haul network solutions proposals. Apply consultative selling practices to present network solutions to our customers. Support RFI/RFP Professional Services solutions. Analyze win/loss business to maintain competitiveness within the market place.

Professional Services Sales Engineer roll working with Tellabs Wireless Account Executives to provide business proposals to optimized wireless central office transport and core networks. Perform customer site visits to gain knowledge of central office configuration and propose value add Tellabs products and services solutions. Additional duties are to provide business cases to present to customers strong drivers for different solutions. Coordinated Operations and Marketing resources in the… Show more Professional Services Sales Engineer roll working with Tellabs Wireless Account Executives to provide business proposals to optimized wireless central office transport and core networks. Perform customer site visits to gain knowledge of central office configuration and propose value add Tellabs products and services solutions. Additional duties are to provide business cases to present to customers strong drivers for different solutions. Coordinated Operations and Marketing resources in the definition of new services for Tellabs. Show less

Developed Network Modernization processes, procedures and software tool development for Tellabs TMS Operations department. Lead most of the technical and partial business aspects of a 30 site Verizon NMP program. Perform First Office Application (FOA) process of NMP to Bell Atlantic LEC network. Provide sales support roll for TMS Market Managers and Sales on technical aspects for new business opportunities.

A subject mater expertise for special configurations for the Tellabs 5500 product line. Created special procedures for Feature Package 6.0, develop Legacy Product Replacement (LPR) processes and other miscellaneous special projects for Tellabs Operations Customer Service Department.

Manager of a Central Office training department. Established technical documentation standards for all technical training and job aid development. Provided and managed training classes and schedules for three major Engineering departments (Central Office, Network Support and Field Engineering). Course development would require a broad in depth technical knowledge of providing Operations, Maintenance and trouble-shooting practices to Central Office personnel, Network Engineering… Show more Manager of a Central Office training department. Established technical documentation standards for all technical training and job aid development. Provided and managed training classes and schedules for three major Engineering departments (Central Office, Network Support and Field Engineering). Course development would require a broad in depth technical knowledge of providing Operations, Maintenance and trouble-shooting practices to Central Office personnel, Network Engineering Specialist and Field Engineers on topics such as:Switching equipmentSwitch TranslationsBasics to Signaling System #7 in a mobile telephone networkTrunk and route types (IMT, LEC, IXC, Voicemail, VRU . etc)Basics to switch traffic statisticsBase station equipment and interaction from mobile call setup to call releaseEnd-to-end call tracing utilizing multiple switch vendor methods as well as external analysis toolsBilling recordsEricsson Intra-system (MSC System Border) hand-off algorithmsSpecialized in standardizing and implementing mobile announcements in 5 switch network. Show less

Managed a training development & delivery department for Central Office Engineering division of SBC Mobile Systems CellularONE - Chicago, IL.

Provided technical training for engineering personnel on the operations and maintenance/theory of the cellular network. Developed standardized engineering documentation. Managed training criteria for Central Office Engineering personnel as well as developing training schedules and guidelines.Trouble Ticketing Liaison

Directed the daily activities of a five member engineering team at Cellular One's downtown Chicago Mobile Switching Center. Responsible for the operation and maintenance of the Ericsson AXE switch, central office equipment, and overall operation of the switching office.

Evaluated new technology and its impact on existing operations to the network. Performed operational and maintenance routines and administered quality assurance procedures. Coordinated the efforts between Field and Systems Engineering on the creation of new cell sites to the cellular network. Provided daily provisioning of cell sites, the Ericsson AXE switch, and telecommunications equipment.