Patrick Brooks Email & Phone Number

100 Wellington St W, Toronto

• The Lifecycle Management team mandate is to strategically manage TD technologies from initial deployment to decommission and drive continuous ITS workload planning across the enterprise.
• Accountable to manage IT platform domains from “cradle to grave” in the production environment.
• For each platform domain, analyze production operations/data and maintain a proactive, prioritized list of improvements including:
• Recurring availability problems
• Increasing utilization
• Asset management

• Responsible for all aspects of technology leadership within Services Delivery Canada
• Representing the Canadian Service Delivery technical community at IBM global architecture and technology focused councils
• Developing and providing governance for a strategic architecture plan for Services Delivery
• Improving Service Delivery excellence through promotion of standard technology, services and operational processes
• Focusing on cost reductions in the execution of delivery services. Identifying new technology or enhancing existing services and processes to drive down operational costs
• Overseeing the development and vitality of the Service Delivery Canada technical community

• Acting as chief architect for the Manulife SO account team with oversight responsibility for the end to end architecture deployed within the Manulife SO environment
• Leading a team of virtual architects (10+) responding to Manulife RFS requests for infrastructure services or design of new infrastructure services.
• Establishing an architecture design authority with responsibility to review and approve all infrastructure or service changes within the account
• Solution integrator for a seven year strategic outsourcing contract renewal proposal
• Creating an Annual Technology Plan and a Three Year Strategic plan for infrastructure services required to meet the demands of the business

Assignment To Detroit, MI

• One of three global lead architects on a team of approximately 60 architects. Primary area of responsibility was for the technical direction and oversight of GM’s global infrastructure.
• Co-author of the Infrastructure Architecture Framework which was a strategic blueprint for the development of reference architectures and global deployment models
• Engaged in several architectural and technology assessments of the GM infrastructure (GM OnStar, GM Online – the GM internal support infrastructure, Global SAP infrastructure)
• Reference and Target Architecture design activities geared to support a Utility Infrastructure for the GM Hosting environment
• Organization and leadership of several technology sub-teams focusing on technology standards, process improvement, architectural oversight and governance.
• Dealing extensively with several Director and VP level GM executives.

• GM IIM/OM Configuration Management Database (CMDB) – architect responsible for the data model, process, and business procedures to create the GM enterprise-level CMDB. Provided provision for Performing Suppliers to.
• Global Delivery Research Development (GDRD). Technical Delivery consultant to task groups that are investigating the ability to incorporate virtualization technology and "manage from within" capabilities into the next.
• Software Group Architecture Board (SWGAB) - Board member responsible for reviewing software program products produced by the IBM Software Group (SWG) and providing feedback into the high-level requirements process.
• IGS / SWG Interlock Workgroup – Board member of workgroup that is co-sponsored by IGS and SWG and reviews how the SWG tools are deployed within Delivery to provide insight to future enhancements.
• Server Systems Operations (SSO) Integration Board – Board member consisting of senior leaders within the SSO Americas community ensuring the tight integration of Services and Practices within IBM SSO across the.
• IDT Patent Board - Reviewer and voting member of the patent board evaluating patent submissions for merit and recommending submissions for formal patent submission.

Assignment To Austin Tx

• Universal Management Infrastructure (UMI) 1.x – UMI is the core management infrastructure component of IGS On Demand environment providing a standardized management framework deployed worldwide in the IGS Delivery.
• UMI 2.x - For the UMI 2.x series of projects: Lead architect for the provisioning component. The main focus was to integrate the newly acquired ThinkDynamics (now Tivoli Provisioning Manager) product into the UMI.
• Tivoli interface - Completed the GTC interface to Tivoli for the products used in UMI to drive GTC requirements into the product and suggested product feature and function enhancements.
• Linux Virtual Server Services - Lead architect who worked on a service to virtualize the entire e-Business Hosting environment (firewalls, switches, web servers, application / database servers) onto Linux instances.
• Senior Technical Staff Member - While working for the GTC, appointed to the role of STSM in 2003