Head Of Customer Engagement
Bellevue, Washington, Us
Lead and Manage Multiple Departments • Provide leadership to Sales and Business Development, EPC Biz Development, Marketing, manage Proposals development and Customer engagement. • Set goals and objectives, remove obstacles and provide coaching that develops all direct reports and results in a motivated, high-functioning team Lead Strategic Initiatives • Establish strategies and objectives for vertical, coordinating with organizational goals and standards • Lead strategic planning activities and generation for sales team to support revenue growth. • Develop new market initiatives, assess new markets, and analyze business opportunities. • Identify the key levers that drive each of the organization’s businesses and generate ideas for how to move those levers for the benefit of the organization. P&L Ownership • Share P&L responsibilities with other verticals. • Responsible for sales, sales margin and revenue performance of the business unit by managing all aspects that generate product and services revenue – marketing, positioning, sales and strategic partnerships • Responsible for managing costs of team headcount and overhead • Maintain a clear understanding of the company P&L and the individual product and service P&L’s underneath that• Communicate risks and benefits of all projects to executive leadership, after evaluation with other stakeholders (Go, No-Go)Lead Generation • Work closely with Marketing Manager to define a marketing strategy that cost effectively builds brand awareness and generates leads for the sales team• Articulate value-proposition to customers at conferences/events, speaking engagements, in one-on-one meetings, and in other settings demonstrating expertise in the concepts, practices, and procedures associated with utility energy storage• Lead Sales and Business Development team and partner with CEO to support lead generation Provide Market Intelligence • Serve as conduit of market information to leadership team