-Assessing the work performance of sellers and identifying areas that need improvement-Setting goals for sellers and making sure they comply with the company’s plans and vision-Ensuring that business goals, deadlines and performance standards are met-Reporting performance records and evaluations to senior management

-Handles team escalations-Acts as team lead when supervisor is out-Leads team meetings-Provides one on one assistance with team members regarding ordering and billing issues-Works with property management groups while leveraging the business referral program-Guides customers throughout sales process-Works as liaison between customers and our internal service delivery team

Manager presence on sales floor.• Leads team of up to 15-20 associates.• Cash handling such as counting tills at the beginning and end of each day, andensuring tills do not surpass the on hand limit.• Routinely performs opening tasks such as Start of Day procedures, andinforming associates of daily goals.• Routinely performs closing tasks such as End of Day procedures, emailingSales Recap, and filling in deposit logs.• Successfully converts returns to exchanges by informing customers of alloptions.• Reacts to suspicious activity, and questionable product resulting in identifyingfraudulent credit card users, and counterfeit product.• Leads in receiving shipments, and processing transfers.• Creates daily organizers and Nightly Recap emails.• Maintains store’s standards for cleanliness and visuals.• Greet customers and ascertain what each customer wants or needs.• Explain use, operation, and care of merchandise to customers.• Maintain knowledge of current sales and promotions, policies regardingpayment and exchanges, and security practices.• Place special orders or call other stores to find desired items.

Manager presence on sales floor.• Leads team of up to 15-20 associates.• Cash handling such as counting tills at the beginning and end of each day, andensuring tills do not surpass the on hand limit.• Routinely performs opening tasks such as Start of Day procedures, andinforming associates of daily goals.• Routinely performs closing tasks such as End of Day procedures, emailingSales Recap, and filling in deposit logs.• Successfully converts returns to exchanges by informing customers of alloptions.• Reacts to suspicious activity, and questionable product resulting in identifyingfraudulent credit card users, and counterfeit product.• Leads in receiving shipments, and processing transfers.• Creates daily organizers and Nightly Recap emails.• Maintains store’s standards for cleanliness and visuals.• Greet customers and ascertain what each customer wants or needs.• Explain use, operation, and care of merchandise to customers.• Maintain knowledge of current sales and promotions, policies regardingpayment and exchanges, and security practices.• Place special orders or call other stores to find desired items.