Patrick Bryan Bitas, Mba Email & Phone Number

Calabarzon, Philippines

Pasay, National Capital Region, Philippines

● Forecasting future demands based on historical data and recent trends by using PROS RME to set influences, strategies, and plans to maximize flight revenues.● Optimizing seat revenues by using inventory controls of Amadeus Altéa Reservation to increase yields on high-demand flights and increase loads on low-demand fights.● Data analysis and Interpreting data from various dashboards to review flight revenues, daily fares, promo materialization, sales and market performances and come up with relevant conclusions that will be factors to build strategies in the competition.● Initiate and recommend seats for FITs and group bookings depending on available, and revenue contributing fare buckets.● Coordinating with other departments, including but not limited to, Sales, Ticketing, Loyalty, ISD, Customer Care, Network Control Center, Airport Services.

Taguig, National Capital Region, Philippines

● First team to start push notification quality assurance processes in the marketing department of Shopee Philippines.● Analyzed every in-app push notification (i.e., Promotions, Buyer Updates, Game Updates, Seller Updates) for quality assurance by checking the discounts, content, banner design for main pages and slices, promotion dates, countdowns, and other information are all correct in landing pages of each notification to align with the marketing plan. ● Successful sending of all Shopee’s big campaign notifications for double-double sales (i.e., 6.6, 11.11, 12.12 Sale), and Payday Sales every 15th and 30th day of the month.● High individual KPI score of 100% to 98%, and team KPI score of 100% to 97% per month from May 2021.

Philippines

● In-charge of reducing the average number of SOA, e-SOA, and CA Pin mailer delivery complaints received each day by up to 27% from 2019 to 2021 by creating effective solutions, and efficient processes. ● Modeled a team process using Microsoft Excel to automatically count the total number of SOA, eSOA, PIN mailer, and rewards vouchers processed, and released per day in each city and province.● Managed the inventory, delivery, and returns of bank deliverables, SOA, eSOA, PIN mailer, and vouchers, by coordinating with third-party logistics (3PL) providers, as well as investigating customer claims and issues (if any).● Prepared dashboards, financial billings, and analytical reports about the performance in customer complaints handling, delivery, and distribution of credit card SOAs and eSOAs, PIN mailers, and rewards vouchers.

Philippines

● Contributed in designing a website for Junior Chamber International Philippines (JCIP).● Learned basic knowledge in Search Engine Optimization (SEO).

Master'S Degree, Business Administration And Management

Bachelor Of Science - Bs, Business Administration Major In Marketing And Advertising Management