Patrick Bush Email & Phone Number

Newberg, Oregon, United States

Newberg, Oregon, United States

Enrolled in Chemeketa College's Wine making Program

Oregon, United States

Topping, Gassing, Racking, Additions and General Wine MaintenanceBarrel Cleaning, Chem Cleaning, Lab Work, Pump Work

Rickreall, Oregon

Washington D.C. Metro Area

• Manage accounts in the rapidly expanding Washington D.C market• Prospect and network to develop new clients• Work flexible hours to provide sales support including staff training, wine events, and evening and weekend tastings• Select wines to fit customer needs and prepare sales presentations• Work closely with winery representatives to grow brands in the market• Maintain accurate reporting, and sales tracking

 Execute pricing and merchandising strategies and sales initiatives to maximize gross margin and average transaction value. Increased wine sales by 6% annually, from $21 million to $26 million in total revenue. Collaborate closely with Store Manger on daily operations to ensure service, selection, and value are delivered to customers. Analyze business trends and strategize new operational processes with Store Manager to maximize store sales by increasing inventory turnover. Solve inventory and staffing problems to ensure effective and smooth store operations. Collaborate with co-manager to execute ordering of all necessary products to ensure quality inventory; manage vendor relations. Merchandise products to promote sales through appealing presentation, display, and signs. Initiate, organize, improve store layout to maximize current sales trends and prominently feature high demand products. Red blends section sales grew by 18% in one year.  Initiate in-store sales summits to grow team buy-in and solidify team goals. This initiative was quickly adopted as a company standard and used company-wide. Hired as an entry-level Wine Sales Associate and promoted to Wine Supervisor within 4 months; promoted from Wine Supervisor to Assistant Manager in 5 months and placed as Wine Manager in 4 months. Passed 4 company expertise certifications (similar to sommelier exams) for wine knowledge. Conduct all product, service, and merchandise training to drive results through team members; frequently layout lesson plans to enable my staff to perform effectively. My team of 25 has the highest % of expertise certifications passed in the district. Coach and counsel my team with on-the-spot feedback and promote accountability.

Washington D.C. Metro Area

 Joined as an original team member at the company’s launch. Attended networking events to build new business and created new B2B partnerships. Searched for contracting opportunities through government portals and private contracting job postings; found 70 contracting opportunities. Wrote 45-page proposals for each of the three government contracting opportunities. Responsible for all company registration in the business community (e.g. filed for 8a status, registered in 40 counties as a verified vendor).  Organized and led weekly tele-conference calls to discuss team agendas and new company updates. Participated in all company research and development meetings. Collaborated with company owner on marketing and social media strategies to increase online presence.

Mt. Airy

- Oversaw organizing and presenting the restaurant's wine program- Managed the inventory and did ordering through all local providers - Maintained vendor relations and developed community market strategy with owner- Organized all staff training, table side wine service, - Collaborated with owner on shared vision for expansion of the business- Placed a strong emphasis on featuring local wine and advertising in the local community

 Managed daily operations in reservations, guest satisfaction, customer issues, and service quality control. Guest satisfaction increased by 23 % according to customer feedback surveys. Performed on-call duty for emergencies to ensure smooth operation. Performed night audit to process all sales reports from previous day and backup sales, reservations, and events information. Managed weddings, corporate events, and community events. Performed cash-handling and bank deposits.  Assisted in hiring by interviewing job applicants to build strong front office team; assisted with payroll. Trained and managed 13 front office staff to meet Marriott brand standards. Coached and counseled staff to ensure excellent customer service.

Washington D.C. Metro Area

 Collaborated with Front Office Manager to plan and forecast reservations, plan upcoming events. Managed 8 front office staff, and 6 valet staff; oversaw all staff training. Wrote schedules. Handled all guest complaints and improved customer feedback scores by 18% through teaching excellent customer service. Satisfied all guest needs and requests.

The Chevy Chase Pavillion

 Promoted from Doorman to Front Desk Associate in 2 months Managed reservations as well as check-in and check-out process. Greeted guests, transported their luggage, and parked their cars during check-in process.

Bachelor Of Arts (B.A.), Germanic Studies

Activities and Societies: Foreign Exchange Program

Education record

Education record