Oversee a team of four personnel and provide strategic direction to manage all aspects of the Data Governance Program. Ensure the strategic utilization of the latest data management practices across the organization for superior-quality outcomes. Develop and implement data retention and user data privacy policies following global data protection standards, including GDPR and CCPA.Highlights of accomplishments in this role include:• Achieved 75% completion of the two-year Enterprise Data Governance Framework roadmap at Constant Contact in one year, establishing key milestones that enhance data governance efficiency and ensure regulatory compliance.• Championed the integration of data governance deliverables, such as metadata collection to drive organizational change.• Implemented a structured framework for managing personally identifiable information (PII), ensuring alignment with pertinent data privacy regulations.• Collaborated with stakeholders across multiple business domains and data analytics to design a comprehensive Business Glossary focused on KPIs.

Steered data projects and led data strategy, stewardship, and governance initiatives to eliminate organizational challenges. Directed all facets of data governance for the largest business domain within the organization by introducing core data governance-related measures comprising metadata management, data quality management, data dictionaries, and data cataloging tools such as Collibra.Highlights of accomplishments in this role include:• Devised the data strategy and defined the data requirements for the Reimagine Servicing Program and Application Modernization efforts, streamlining over 20K+ application-level elements, business events, and data flows between servicing applications and enterprise data platforms.• Executed change management strategies to gather and document accurate metadata from diverse groups, including business SMEs, Business Information Architecture, Single Family Data, IT, and the Corporate Data Warehouse.• Conducted in-depth analysis of applications for PII data and developed solutions to mitigate potential risks associated with new encryption requirements.• Coordinated end-to-end data operations related to the Servicing business area encompassing Data Lake/Cloud migration, process reengineering, strategic change management, external mandates, and new data, business, and product initiatives.