Patrick C. Joyce, Msn, Bsc, Rn-Bc Email and Phone Number
As an accomplished leader in healthcare, I specialize in shaping systems, processes, and behaviors to enhance the patient experience across the care spectrum. With a wealth of experience, I've honed my skills in mentoring, coaching, and collaborating with healthcare professionals to foster a culture of excellence. My expertise extends to executing patient-centered practices grounded in evidence, consistently delivering exceptional results. I thrive in leading cross-functional teams, rallying everyone toward common objectives, enhancing safety protocols, and maximizing return on investment.My track record includes conducting in-depth data analysis and evaluating performance metrics to guide executives in continuous improvement and strategic decision-making. I excel in leveraging strategic leadership in healthcare settings, implementing best clinical practices to drive positive patient outcomes and organizational success.Key strengths include:• Patient Experience Enhancement• Nurse Leader Rounding• Comprehensive Staff Training & Development• Proficient Research & Data Analysis• Initiating Patient-Centered Care Initiatives• Effective Change Management• Quality Improvement Strategies• Engaging Stakeholders• Implementing Patient Safety Protocols• Enhancing Employee Engagement & Retention• Inspiring Team Leadership• Fostering Meaningful Relationships and Compassionate ConnectionsLet's connect to explore opportunities for collaboration and mutual growth in the healthcare realm.
Lee Health
View- Website:
- leehealth.org
- Employees:
- 5035
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Patient Experience And Engagement SpecialistLee Health Apr 2022 - PresentUnited StatesI've been leading the rollout of our patient experience strategy, ensuring it aligns with our mission, vision, and values. By gathering essential data, I help our frontline leaders make informed decisions. Together with the leadership team, we've identified and implemented effective methods to boost patient satisfaction. I've also coached and developed programs across various healthcare services to improve patient experiences.Thanks to our team's efforts, we've exceeded our patient experience goals, as reflected in both voluntary and mandatory surveys. I've managed projects to foster a patient-focused culture throughout our clinical, support, and administrative teams. I've taught managers, staff, and physicians how to enhance patient interactions, and I've tailored training specific to different roles to ensure every patient contact is positive. Additionally, I've provided executive summaries that highlight key data trends and actionable insights for ongoing improvement. I've also spearheaded the development of Business Intelligence tools tailored for analyzing patient experience data.
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Infection PreventionistLee Health May 2020 - Apr 2022United StatesI managed IRB submissions, analyzed research data, and co-authored publications. As an expert in NIAHO standards for Infection Control, I implemented relevant ISO and regulatory standards across facilities. My strategy involved a risk-based approach that complied with regulations, focusing on both outpatient and acute care settings.Annually, I contributed insights to our Infection Prevention Plan and set priorities for GCMC. I also designed audits to monitor and evaluate hospital-acquired infections, ensuring safer care environments. Representing our team on committees, I helped develop policies and improve infection control practices. I ensured compliance with all regulatory requirements and analyzed audit data to identify trends, reporting these to leadership for action on infection prevention. I also produced detailed epidemiologic reports.
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Clinical Education SpecialistLee Memorial Health System Feb 2015 - May 2020Lee County, FloridaAt Lee Health, I managed the onboarding and oversaw the annual integration of over 600 staff members, handling everything from scheduling and payroll to training in compliance with DNV standards. I teamed up with our Clinical Learning Director to develop an Excel-based budget monitoring platform that kept our departmental expenses transparent and under control. I employed GANTT charts to streamline project tracking and resource allocation, enhancing our leadership reporting processes. I am worked with Minaya Consultation Group, we were able to cut costs in orientation, speed up the transition to clinical practice, boost retention rates, and increase staff satisfaction.In this role, I spearheaded the launch of Relias competency assessments and revamped our nursing competency evaluations in acute care by replacing the Assess Rx CJS-PBDS. I also crafted an education tracking system to measure program efficiency and ROI, comparing our performance against national averages. Further, I upgraded our CE Direct processes to better capture data and support ongoing investments, and established a data platform for the CME Academic Department to ensure compliance with clinical rotation tracking. Lastly, I redesigned our IntraLee intranet.
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Registered NurseLee Memorial Health System Mar 2013 - Feb 201513651 Doctor’S WayThroughout my career, I've been fortunate to lead and support a dynamic team, ensuring everyone is on the same page with clear job expectations. Collaborating closely with physicians and a diverse team, I've played a pivotal role in improving patient care standards. Proudly, I've also taken the lead in our unit’s Quality Council, and occasionally stepped into the role of Charge Nurse as needed.Starting from the ground up as a Certified Nursing Assistant, I've pursued further education and achieved a Master’s degree in Nursing with a focus on Leadership. This journey hasn't just sharpened my clinical skills but also deepened my commitment to providing comprehensive support to patients, their loved ones, and our team.I'm actively involved in upholding nursing operational standards through strategic planning and continuous improvement initiatives. Whether it's ensuring quality and customer service standards are met or troubleshooting to enhance our systems, I'm dedicated to maintaining excellence in our care. Always hungry for growth, I stay updated with the latest industry developments through workshops, professional publications, and active participation in relevant societies.
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Student NurseLee Memorial Health System Jan 2012 - Mar 2013Gulf Coast Medical CenterI've been dedicated to delivering top-notch care to patients, assisting with their daily activities such as bathing, dressing, feeding, and helping them move around. Ensuring their comfort and well-being has always been my priority, especially when it comes to hygiene routines. I've also kept a close eye on their health parameters like blood pressure, pulse, and temperature, promptly reporting any significant changes to the nursing team.In addition to providing hands-on support, I've assisted medical staff during procedures and treatments, and administered medications as directed. Whether it's helping patients with daily tasks or recording vital signs, I'm always ready to lend a hand and gather important information from physicians and caregivers to ensure the best care possible.
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Adjunct ProfessorHodges University Jan 2021 - Aug 2022United StatesAs an adjunct professor, I conduct live classroom sessions for a range of courses, including RN Health Assessment, RN Fundamental Clinicals, RN Adult I & II Clinicals, & II Clinicals, and corresponding labs. My approach is tailored to the needs of each course, with session length and frequency adjusted accordingly. Consistently achieving top student satisfaction survey results, I'm dedicated to using effective teaching strategies and a variety of techniques to engage learners. Recently, I spearheaded the introduction of a new course offering at the college: Health Assessment. To accommodate diverse learning styles, I implemented a blended learning approach that combines in-person instruction with online resources. One notable aspect of this approach is the use of simulation labs for post-completion objective measurement through return demonstrations. This method ensures that students not only grasp theoretical concepts but also develop practical skills that are essential in their field. -
Prn Adjunct InstructorRasmussen College Oct 2015 - Oct 2021Fort Myers, Florida AreaAs an adjunct professor, I conduct live classroom sessions for a range of courses, including RN Health Assessment, RN Fundamental Clinicals, RN Adult I & II Clinicals, LPN Adult I & II Clinicals, and corresponding labs. My approach is tailored to the needs of each course, with session length and frequency adjusted accordingly. Consistently achieving top student satisfaction survey results, I'm dedicated to using effective teaching strategies and a variety of techniques to engage learners. Recently, I spearheaded the introduction of a new course offering at the college: Health Assessment. To accommodate diverse learning styles, I implemented a blended learning approach that combines in-person instruction with online resources. One notable aspect of this approach is the use of simulation labs for post-completion objective measurement through return demonstrations. This method ensures that students not only grasp theoretical concepts but also develop practical skills that are essential in their field.
Patrick C. Joyce, Msn, Bsc, Rn-Bc Education Details
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3.51 G.P.A -
Registered Nursing/Registered Nurse
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Criminology
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Associate Of Arts (A.A.) -
Criminology
Frequently Asked Questions about Patrick C. Joyce, Msn, Bsc, Rn-Bc
What company does Patrick C. Joyce, Msn, Bsc, Rn-Bc work for?
Patrick C. Joyce, Msn, Bsc, Rn-Bc works for Lee Health
What is Patrick C. Joyce, Msn, Bsc, Rn-Bc's role at the current company?
Patrick C. Joyce, Msn, Bsc, Rn-Bc's current role is Patient Experience Leader | Transforming Healthcare through Positive Experiences and Clinical Excellence.
What schools did Patrick C. Joyce, Msn, Bsc, Rn-Bc attend?
Patrick C. Joyce, Msn, Bsc, Rn-Bc attended Nova Southeastern University, Rasmussen College, Hodges University, Edison Community College, College Of Dupage.
Who are Patrick C. Joyce, Msn, Bsc, Rn-Bc's colleagues?
Patrick C. Joyce, Msn, Bsc, Rn-Bc's colleagues are Marlin Little, Mayra Rivera-Ortiz, Skylar Williams, Melinda Owens, Albert Hupp, Heather Deemer, Kern Dowsett.
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