PACS Analyst

PACS (Siemens Syngo Dynamics and Imaging) Project Management, Administration, Technical planning, implementation and support. Planning, implementation and support for over 1,900 desktops to access PACS in multiple departments on campus and at remote sites. Physiological recording system, AXIOM Sensis XP support. Siemens Dynamics, Imaging and Via products with interfaces to EPIC. HIPAA compliant project manager. Enterprise Imaging rollout (AGFA). Assist Management in Hiring staff and overseeing contractors. Handling on-call escalation duties. PACS administration of user accounts, policies and procedures. Application revision upgrades, bug/fix/patch management. PACS support line monitoring/escalation and end user training. Setup of new modalities, labs, ORs.

Project manager for the installation of an Oracle Customer Care and Billing. Leadership and support for CWD and vendor staff for the Windows and Unix systems. Remote computing support for vendor staff, VPN administrator, MS Sharepoint administrator. Liaison between teams for vendors and CWD staff. MS Exchange administrator. Team lead for planning and implementation of the PCI (Payment Credit Card Industry) certified and compliant infrastructure and environment. VOIP phone system team support staff member. Setup and monitoring of the Intrusion Detection System.

• Direct report to the Geauga Regional Hospital Vice President/COO. Direct, motivate, and delegate staff in the performance of their job descriptions within each department. Hire/fire, review all staff, and conduct meetings. Review staff members observing policies, procedures, and standards.• Manage sixteen direct reports covering the IS (4) and Telecomm (12) departments. Change control, incident, asset, and knowledge management.• (“Hands On” and “Technical”) Project manager, Network manager, and Technical Systems analyst, in all research and development, evaluation, and implementation of projects for new and existing systems within I.S. and Telecomm for the entire 52 medical, surgery, clinical and non-clinical departments.• Coordinate all I.S. and Telecomm projects and contact with all customer departments and vendors for resource allocation, project integration, and support issues. Strategic planning, vision, goals, and objectives of departments and hospital system. Remedy helpdesk software. I.T. auditing of workflow efficiencies in the I.T. group and external entities (helpdesk, MIS, clinical departments). Work with corporate PMO on other projects.• Provides management and appropriate internal organizations with accurate/timely financial information and reports. Manage combined IS and Telecomm budgets of over $2,000,000.00.• Member of: Managers Working Forum, Management of Information Committee, Performance Improvement, Quality Management Council, Corporate Compliance Steering Committee, Operations Group, Y2K chairperson, Master Facilities Planning, and Disaster Committee. • Active in: Helpdesk/CallCenter Manager. Intranet administrator. Digital Satellite TV System Manager. Telemed/Televideoconf Manager. Technical Writer. Business continuity team.

Manage and provide leadership and support for all I.T. endeavors of the organization. Strategic planning with Technology and new business acquisition. Assigns department staff and project teams tasks and duties to accomplish goals. Break down barriers to complete contract deliverables. Key contact for CMS and SDPS. Promotes continuous technology improvement and cost cutting efforts. Management and Sr. Management team member. Database committee chair, and WEB committee member. Security Audit, HIPAA regulations and all governing policies and procedures for technology. Direct report to CIO. Managing 4 direct reports and the I.T. and Telecomm budgets. BCCP/Disaster recovery planner.· SPOC (Security Point Of Contact) – QIAC member, QIO IT Advisory Committee· Datawarehouse Manager. (Oracle,SQL,BusinessObjects,SPSS,SAS) Business Intelligence (BI).

– Manage and provide leadership and support for I.T. projects.150 servers, 2,700 users. 300 branch locations. Global Active Directory, Lotus Notes, Citrix, DR site, and SAP project management and support roles. Assist corporate PMO on technical projects and strategies. Merger’s and acquisitions migration and security team lead. (50 Countries)

I.T. Audits, Sarbanes Oxley, HIPAA, Disaster Recovery, Business Continuity, GLB, Enterprise Risk Management, Security Audit, Forensic Services. A hands-on manager overseeing professional staff for client contact and projects. A professional in the field of technology risk management. · Sarbanes Oxley - Sarbanes Oxley work on the I.T. side (CobiT and COSO) for a large media company, an oil and gas corporation, an aviation engine fuel pump manufacturer, a manufacturer of specialized components for, industrial, commercial, and aerospace applications and a global security and logistics Co.· Vulnerability Assessment - Vulnerability Assessment plus Attack & Penetration for a large healthcare system.· I.T. Audit/Risk Assessment - I.T. Risk Assessment on a large statewide banking system for the internal audit department.

Direct, motivate, and delegate staff in the performance of job descriptions within each department. Hire/fire, review all staff, and conduct meetings. Review staff members observing policies, procedures, and standards. Manage 8 direct reports covering the IS and Telecomm departments. Change control, incident, asset, and knowledge management. Project manager and Technical Systems analyst, in all research and development, evaluation, and implementation of projects for new and existing systems within I.S. and Telecomm for the entire medical, surgery, clinical and non-clinical departments. Strategic planning, vision, goals, and objectives of departments and hospital system. Coordination all I.S. and Telecomm projects and contact with all customer departments and vendors for resource allocation, project integration, and support issues. Provides management and other appropriate internal organizations with accurate/timely financial information. Manage IS budgets of over $2 million.

Sr.Project manager for the NSC group (distributed services) project to migrate 1200 NT, Novell and Unix servers (Application, Web, IIs, Development, File/Print, AntiVirus, LotusNotes, Domain, and Infrastructure) to Windows 2000/XP Active Directory for 38,000 users. Client, vendor, SA, Engineer, Technician, and staff communications. Status reports, forecasting, planning, escalation, process improvement, workflow efficiencies, timelines and staff management. Delegate tasks and assign duties. Reporting directly to management at multiple levels, internal and external to Nationwide. Mentoring of technical staff. Liaison for communication between all internal and external staff at all levels. Documentation/Agenda and chair for meetings. I.T. Controls, Process improvement function via auditing of existing I.T. controls in place. Remediation recommendations given to management. Help desk and net backup team communications, and CTE test lab scheduling.