Lead Director - Cvs Digital
Ld Director tasked with developing the operating model and implementing the initiatives to support the rapid growth of the Digital Division of a Fortune 10 product and services organization. Responsibilities include - Nearshore partnerships and operations across Latin America - Financial budgeting / forecasting and vendor performance of the Digital License and Maintenance portfolio - Workforce Management, Capacity and Goal Planning for the Digital Product and Engineering Organization - Decision Support for Digital Senior Leadership - Establishing operating models and SLAs, organizational design and development, talent acquisition strategy and measuring organizational effectiveness across Digital Partner Operations