Managing Director & Head Of Consumer & Small Business Credit
CurrentBANK OF AMERICA, Charlotte, NC May 2011 – PresentConsumer Lending DivisionManaging Director & Senior Vice President, Consumer & Small Business Credit Executive, January, 2020 - Present National responsibility for Consumer Credit (Underwriting & Fulfillment, Credit Strategies and Credit Policy) for Mortgage, Card, Auto, Small Business and Merchant Services. National Underwriting and Fulfillment Executive, January, 2017 – PresentLead the nation-wide Underwriting (2020) and Fulfillment organization for Mortgage, credit card, auto and small business products. SVP, Consumer Lending Business Enablement & Client Experience Executive June 2016 – January, 2017.Selected to manage the 500-member Loan Origination group. Serve as the Chief Operations Officer for BOA’s Consumer Lending Executive. SVP, Vendor Management Executive, Consumer Lending Oct 2015 – June 2016Prior to becoming the Vendor Management Executive, Patrick was the External Servicing Oversight and Surveillance Executive (ESOS), responsible for the delivery and execution of the sub servicing portfolio, focusing on strategic business engagement that preemptively drove mortgage servicing strategies.Prior to becoming the ESOS Executive, Patrick served as the Credit Loss mitigation strategies (CLMS) and default Investor Relations management Executive, responsible for the creation and execution of strategies impacting credit losses, operational effectiveness and line of business investor and insurer performance metrics. Prior to that role, Patrick was the Case management Executive, with end to end responsibility for the single point of contact (SPOC) model within Legacy Asset Services. Patrick led the front-end loss mitigation organization, comprised of approximately 10,000 FTE over 25 sites.Held for Investment and Specialty Segments executive for Legacy Asset Servicing at Bank of America.