Create the NCSA learning and development from the ground up. Develop best practices and strategy to create retail and service excellence. Act as a principal content creator in building the product knowledge tools, selling ceremony and new hire Onboarding experience.Primary areas of responsibilities include:- Learning Programs (new hire and new store onboarding, selling ceremony and skills, product knowledge)- Learning Tools & Technology (LMS, film training videos, ongoing technology friendly communication)- Learning Strategies (develop training roll outs and programs)- Global Mindset (scalable thinking, language and localization)

Initiatives of incredible impact during my time with LV included:Creation of the Seasonal Onboarding Path (America’s), structure to our social platform and engagement tool (LV Live), organization of the learning intranet platform. Primary areas of responsibilities included:- Plan, implement and manage a structured training and development program for my respective stores to meet the needs of the business and team development- Collaborate with store teams and cross-functional partners, monitoring and assessing the effectiveness of training (product, service, clienteling)

* Deliver sales profitability, customer service, visual strategies, operational excellence and people development.* Makes strategic business decisions based on long and short-term objectives and global perspective ensuring alignment to Company initiatives * Exercises independent judgment and discretion in establishing business objectives and in driving and delivering results * Develop business strategies and delivers results for the store through managing merchandising, visual, operations, finance and human resource initiatives * Develop store strategy for Old Navy credit card, and is primary owner of driving accounts * Leverages systems, while understanding the processes and procedures necessary to get results

· Drove sales and manages execution of merchandise placement through effective planning, prioritizing, communication and follow up.· Accountable for all planning, mapping and execution of merchandise and fixture placement· Ensured key programs are protected and presentation is appropriate for the brand.· Partnered with Store Manager to build on business opportunities that drive the top programs and big ideas per the Book.· Formulated strategies for future presentations to support key business initiatives or Big Ideas

* Drove sales and manages execution of merchandise placement through effective planning, prioritizing, communication and follow up. * Successfully planned and mapped for best execution of merchandise and fixture placement * Ensured key programs are protected and presentation is appropriate for the brand. * Partnered with Store Manager to build on business opportunities that drive the top programs and big ideas per the Book. * Formulated strategies for future presentations to support key business initiatives or Big Ideas

• Identified best/worst sellers, impact to the business and recommended future product opportunities.• Reviewed monthly open-to-buy for knits and provided accurate monthly/seasonal receipt flow information.• Presented a Pre-Line Strategy focused on business and product strategies supported with data extracted from exploration of consumer, competition and the industry.• Developed a clear understanding of how to study and identify customer expectations, the competitive landscape, trends and the future business needs.• Developed and maintained effective working relationships with members of cross-functional team.

• Managed the functional areas of the Visual Merchandising role in the Adult and Kids departments.• Managed the Window creative direction, outfitting and scheduling.• Supervised the divisions Graphic Artist illustration production process and development.• Effectively executed and communicated merchant strategies and product initiatives to the field such as Transfers, Liquidations and Special Purchase Events.• Drove strategic merchandising such as Cold Weather/Shoe Destinations that lead to retail/APS beat to plan.

Corporate Program that trained corporate functions of: Merchandising, Planning and Production.Assistant Merchant (RMP Program) – Gap, Men’s Knits• Identified best/worst sellers, impact to the business and recommended future product opportunities.• Reviewed monthly open-to-buy for knits and provided accurate monthly/seasonal receipt flow information.Assistant Planner (RMP Program) – Banana Republic Factory Store, Women’s Woven Tops• Communicated financial results, forecasts, and action plans to manager and cross-functional team on a weekly basis.• Created pre-season style plans to support divisional strategies.• Evaluated sell-thru of product, promotion and exit strategies throughout the season.• Recapped and analyzed actual sales results to plan, forecasted in-season sales and developed strategies based on results.• Collaborated with merchandising to develop and communicate a comprehensive strategy that aligns future financial and product opportunities by department and class.• Present financial forecast and supporting action plans in open-to-buy/monthly forecast meeting.Assistant Production (RMP Program) – Banana Republic, Women’s Pants/Denim• Created a sample placement strategy.• Managed the costing process and all stages of the production process to ensure timely approval/fitting of product.

* Directed brand appropriate strategic merchandising to maximize sales * Drove brand loyalty by presenting an outstanding shopping experience that includes a neat, clean, sized and replenished floor * Implemented action plans to improve key performance indicators to maximize business opportunities * Assessed the effectiveness of the supervisor team and staff by providing the appropriate level of performance feedback * Provided in the moment feedback to staff to maximize sales * Provided GM with feedback on team members * Lead and inspires customer centric culture by recognizing and rewarding team

• Drove sales and profitability though proper merchandising and overall presentation of Women's department• Worked in partnership with ASM to ensure placement of merchandise meets company presentation guidelines• Performed Leader on Duty responsibilities• Opened and closed the store in accordance with company standards