maintained 8 applications that both corporate and union divisions use on a daily basis. Day to day would respond to incidents, tasks including weekly incident reports and monthly application information checks.delivered 3 main projects I was in charge of -Testing, reporting and writing documentation of a new management system for the whole network which would affect all users in the trains network of just under 4000 users. -worked on PBIs as the dev team were at capacity, got introduced to the devs workflow with all stages of development, as well as testing, and delivery on an app that affects 1000 users. -decommissioning one of the apps we support as it was at EOL it was an app that had 150 users at EOL.In charge of resolving major incidents most notably-widespread login failure of the rail incident management system, 1 week to resolve, contacting all teams that had to do with the authentication process, resolved at the management profiles level for every individual about 3000 users affected.

Would work primarily in the mornings as a part of the breakfast team, setting up the buffet, and working minibar.Key skills developed including responsibilities over some corporate events throughout the year. organising the layout, serving food and beverage.

Working at the SCG and Allianz Stadium, I would audit all food and beverage outlets operated by Delaware North, would perform skims and cash transactions between team leaders before, throughout and after events.

· Challenged in multiple scenarios to work alone and with my mentor, of note when · Analysed and edited Hong Kong’s customer facing hotel website on WordPress from updating the photos to updating the format to fit in with the Australian hotel website.· Day to day trouble shooting from fixing emails and placing WIFI routers.· Assisted in the backup of office data and database, and in the setup in new location.