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Patrick Castillo Email & Phone Number

Information Technology Support Analyst at EMS - Electro Medical Systems
Location: Fort Worth, Texas, United States 4 work roles 1 school
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Role
Information Technology Support Analyst
Location
Fort Worth, Texas, United States
Company size

Who is Patrick Castillo? Overview

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Quick answer

Patrick Castillo is listed as Information Technology Support Analyst at EMS - Electro Medical Systems, a company with 779 employees, based in Fort Worth, Texas, United States. AeroLeads shows a matched LinkedIn profile for Patrick Castillo.

Patrick Castillo previously worked as Information Technology Help Desk Administrator at Tokai Carbon Cb and Information Technology Support Team Lead at 1St Armored Division. Patrick Castillo holds Bachelor Of Science - Bs, Computer Science from Western Governors University.

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EMS - Electro Medical Systems

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Profile bio

About Patrick Castillo

A dynamic and dedicated IT professional with over 5 years of experience in providing technical support and troubleshooting for Windows environments, Patrick is currently an IT Help Desk Administrator at Tokai Carbon CB, a leading manufacturer of carbon products. In this role, he leads the help desk support for 500 users across 4 locations, handling both on-site and remote assistance for levels 1 and 2, and contributing to level 3 operations. He also plays a crucial role in hardware replacement processes for all users, overseeing tasks such as ordering, provisioning, and issuing equipment.Patrick's technical expertise is complemented by his military background, having served as an IT Support Team Lead and an IT Specialist at the 1st Armored Division of the U.S. Army for over 5 years. He holds a Secret Clearance and has received multiple honors, including the Army Commendation Medal and the Army Achievement Medal, for his outstanding performance and service. He has also gained exposure to a range of technologies and platforms, such as Cisco Meraki, Crowstrike, Mimecast, and software deployment. Additionally, he is actively working towards completing his bachelor's degree in IT, reflecting his passion for continuous learning and professional growth.

Current workplace

Patrick Castillo's current company

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EMS - Electro Medical Systems
Ems - Electro Medical Systems
Information Technology Support Analyst
Fort Worth, TX, US
Website
Employees
779
AeroLeads page
4 roles

Patrick Castillo work experience

A career timeline built from the work history available for this profile.

Information Technology Help Desk Administrator

Fort Worth, Texas, US

Led Help Desk support for 500 users across 4 locations, handling both on-site and remote assistance for levels 1 and 2, and contributing to level 3 operations. Played a crucial role in hardware replacement processes for all users, overseeing tasks such as ordering, provisioning, and issuing equipment. Successfully provisioned more than 50 Yealink Teams.

Information Technology Support Team Lead

Fort Bliss, TX, US

Dedicated IT professional with a proven track record of providing comprehensive onsite and remote support for Windows environments, encompassing deployment, maintenance, and execution of administrative tasks. Successfully managed the IT infrastructure for 200 users throughout the COVID-19 pandemic, ensuring seamless operations and security.Demonstrated.

Jan 2020 - Sep 2022

Information Technology Specialist

Fort Bliss, TX, US

Upon arrival to 1AD 1ABCT in Fort Bliss as an IT Specialist, delivered technical troubleshooting support for over 500 users. Addressed issues related to Windows 10 OS, Microsoft Office applications (Teams, email, etc.) web applications Cisco AnyConnect VPN, Hardware to include Dell HP Lenovo laptops & printers. To support this, I utilized The Remedy.

May 2017 - Dec 2019
Team & coworkers

Colleagues at EMS - Electro Medical Systems

Other employees you can reach at ems-company.com. View company contacts for 779 employees →

1 education record

Patrick Castillo education

  • Western Governors University
    Western Governors University
    Computer Science
FAQ

Frequently asked questions about Patrick Castillo

Quick answers generated from the profile data available on this page.

What company does Patrick Castillo work for?

Patrick Castillo works for EMS - Electro Medical Systems.

What is Patrick Castillo's role at EMS - Electro Medical Systems?

Patrick Castillo is listed as Information Technology Support Analyst at EMS - Electro Medical Systems.

Where is Patrick Castillo based?

Patrick Castillo is based in Fort Worth, Texas, United States while working with EMS - Electro Medical Systems.

What companies has Patrick Castillo worked for?

Patrick Castillo has worked for Ems - Electro Medical Systems, Tokai Carbon Cb, and 1St Armored Division.

Who are Patrick Castillo's colleagues at EMS - Electro Medical Systems?

Patrick Castillo's colleagues at EMS - Electro Medical Systems include Yassine B, Evi Heil, Benoit Esteve, Melissa A Obrotka, and Michael Lesire.

How can I contact Patrick Castillo?

You can use AeroLeads to view verified contact signals for Patrick Castillo at EMS - Electro Medical Systems, including work email, phone, and LinkedIn data when available.

What schools did Patrick Castillo attend?

Patrick Castillo holds Bachelor Of Science - Bs, Computer Science from Western Governors University.

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