Created, implemented, and monitored budget and expenditures, keeping facility within budget and increased profits.Developed and managed all aspects of successful golf tournaments for groups as large as 250 participants.Collaborated with other department heads to ensure seamless integration of services across all aspects of the club experience.Executed superior customer service skills by working directly with membership committees to create and implement plans that achieved the highest member retention rate in the company.Cultivated strong relationships with members, vendors, and partners to ensure long-term success and loyalty.Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.Negotiated favorable contract terms with vendors and suppliers to secure cost-effective deals on behalf of the company.Accomplished multiple tasks within established timeframes.